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Insurance Eligibility Verification Specialist
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Job Description
- Req#: INSUR020466
Employer Industry: Addiction Treatment Services
Why consider this job opportunity:
- Competitive salary and full benefits package
- 18 days Paid Time Off (PTO) plus 8 paid holidays
- 401(k) with company match
- Company-sponsored ongoing training and certification opportunities
- Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
- Opportunities for professional growth within a mission-driven organization
What to Expect (Job Responsibilities):
- Verify patients' insurance coverage and confirm pre-authorizations for services
- Serve as a liaison between the revenue cycle management (RCM) department and various facilities
- Handle a high volume of inbound/outbound calls for financial and medical screenings
- Maintain high-quality customer service standards in compliance with regulations
- Assist in training new team members and support front desk staff with accurate insurance entry
What is Required (Qualifications):
- High school diploma or GED
- Minimum of 1 year of experience in a customer service role with direct customer interaction
- Minimum of 1 year of experience handling high volumes of inbound or outbound calls
- Understanding of federal or state government agencies, including Medicaid and commercial coverages
- Proven time management skills and ability to handle sensitive information while maintaining HIPAA compliance
How to Stand Out (Preferred Qualifications):
- Experience collecting patient payments or copays
- Familiarity with various eligibility systems
- Ability to problem-solve simple technology issues
- Experience communicating complex information effectively
#AddictionTreatment #HealthcareCareers #CustomerService #CareerGrowth #RemoteWork
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