Employer Industry: Law Firm

Why Consider this Job Opportunity:
- Competitive Salary up to $16.50 per hour with potential for incremental increases based on performance
- Opportunity for career advancement and growth within the firm
- Paid Holidays and Accrued Paid Time Off (FT only)
- Great Medical Benefits Package (FT only)
- Wellness Program (FT only)
- 401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!)

What to Expect (Job Responsibilities):
- Serve as the first point of contact for potential clients seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance
- Conduct screening process to determine eligibility for SSD/SSI and invite eligible individuals to become clients
- Assist clients in completing initial applications, addendums, and updates for submission to the Social Security Administration
- Handle 150-200 calls per day in a professional inbound/outbound call center environment
- Sign up 4 new cases per day to the firm

What is Required (Qualifications):
- High School Diploma; Degree preferred; or equivalent combination
- Call center and customer service experience
- Strong people skills
- Excellent telephone, communication, and active listening skills
- Ability to meet performance standards whether in office or working remotely from home

How to Stand Out (Preferred Qualifications):
- Sales experience a plus
- Fluent Spanish a plus

#LawFirm #ClientService #Sales #CareerOpportunity #CompetitivePay

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