Overview

The intern will provide assistance to Process Improvement Specialist and Senior Specialist assigned to perform process improvement studies to find ways to improve efficiency, reduce cost, improve job satisfaction and/or customer service.

Schedule: Summer 2024 (Monday-Friday, standard 1st shift schedule)

Location: Fully on-site at our central campus

Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose .

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job . It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud .

Responsibilities

• Gathers data through time/motion studies, electronic data pulls, or online surveys; enters and analyzes data using Excel.
• Maps processes from start to finish.
• Participates in and facilitates project meetings as needed.
• Creates informative presentations and delivers to leadership, peers, and project teams.
• Applies system-level thinking and operational excellence techniques for problem-solving and a clear, open, one-team approach for communicating with hospital customers.
• Gains familiarity with and utilizes Lean, Six Sigma, Institute for Healthcare Improvement, and Change Management tools to identify and select solutions to operational problems.
• Performs some clerical office coordination and/or administration tasks related to projects as needed.

Qualifications

KNOWLEDGE , SKILLS AND ABILITIES REQUIRED

• High school diploma required. Must be actively enrolled and pursuing an undergraduate degree in science, engineering, business, or healthcare, such as but not limited to industrial engineering, healthcare administration, operations management, or medicine.
• Proficient with MSOffice: Excel, Word, and PowerPoint
• Experience in data and statistical analysis is beneficial but not required.
• Excellent interpersonal skills to interact with all levels of staff, outside vendors, consultants, and physicians.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

EOE M/F/Disability/Vet