• Job Description

  Req#: 227447

  At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

  We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

  Job Title

  INTERNAL COMMUNICATIONS MANAGER

  Location

  Stuart

  Facility

  Smithfield Plaza

  Department

  Crp Marketing-Cleveland Clinic Martin Health

  Job Code

  000714

  Shift

  Days

  Schedule

  8:00am-5:00pm

  Job Summary

  Join Cleveland Clinic’s Martin Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Martin Health provides top-quality patient care to the communities in and around Martin County.
  
  Our Marketing Department is looking to add an Internal Communications Manager to their dedicated team. This position is vital to the function of Cleveland Clinic as you will be responsible for organizing, writing, and determining the cadence of all our internal communications. You will be working closely with our Enterprise Corporate Communications team, attending meetings and aligning our goals with all Cleveland Clinic locations.
  
  Your duties will include but are not limited to:
  -Communicating to all Cleveland Clinic caregivers via email and our intranet.
  -Being available for all crisis communications, such as hurricanes and other related region issues.
  -Ensuring deadlines and timelines are adhered to, including overseeing deadlines of freelance writers.
  -Collaborating with client areas and graphic designers.
  -Writing and editing copy for newsletters, brochures, direct mail pieces, displays and other collateral materials, as well as speeches and copy for the intranet and website.
  
  Our ideal caregiver is someone who:
  -Is an excellent writer with fantastic organization and time management skills.
  -Pays attention to details.
  -Can excel in a fast-paced environment.
  -Is able to multi-task and adapt to change.
  
  This opportunity allows you to work closely with multiple teams, from Corporate Communications to Public Relations. You will be able to work from home but are expected to attend in-person meetings throughout the Florida region.
  
  At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

  Job Details

  Responsibilities:

  • Project manager and/or communication consultant in developing communication strategies for corporate and multidisciplinary projects, publications or collateral for various client areas including administrative, clinical, research and education institutes or departments.
  • Acts as liaison between client areas and marketing staff.
  • Ensures deadlines and timelines are adhered to including overseeing deadlines of freelance writers.
  • Collaborates with client areas and graphic designers to determine appropriate graphic presentation of copy.
  • Conducts interviews with physicians, institute/department chairmen, clinicians, patients and other sources.
  • Writes and edits copy for newsletters, brochures, direct mail pieces, displays and other collateral materials, as well as speeches and copy for the intranet and website.
  • Supervises junior writers and/or freelance writers.
  • Conducts secondary research for publication development.
  • Oversees multidisciplinary clinical projects such as annual reports and special one-time publications.
  • Measure and track internal communications metrics, and utilize analytics to improve offerings and optimize response and ROI evaluation.
  • Participates in marketing meetings, task forces and groups.
  • Serves on various committees throughout the organization.
  • Serves as part of communications team for emergency operations management.
  • Assists in public information officer duties as needed.
  • Other duties as assigned

  Education:

  • Bachelor's Degree in marketing, communications, journalism or related field.

  Languages:

  • N/A

  Certifications:

  • N/A

  Complexity of Work:

  • Excellent writing, editing, grammar and proofreading skills.
  • Strong working knowledge of all forms of communication (print and electronic).
  • Demonstrated ability to organize and handle multiple priorities and projects simultaneously.
  • Effective interpersonal skills needed to conduct interviews with physicians, nurses, patients and people at all levels inside and outside the organization.
  • Must be self-motivated and have a demonstrated ability to produce quality results.
  • Ability to work closely with senior leadership and in team environments.
  • Creativity and experience with publication production a plus.
  • Knowledge of communication practices in healthcare or another industry(ies).
  • Within the scope of the job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful and collaborative environment.

  Work Experience:

  • Minimum of six years of experience in a communication/marketing function to include experience in writing, editing, researching and preparing material for publication.

  Physical Requirements:

  • Requires frequent sitting, normal or corrected vision and manual dexterity sufficient to perform work on a personal computer.
  • Requires the ability to walk to various locations.
  • Able to function in a stressful environment.
  • Ability to lift and transport up to 15 pounds.

  Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

  The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

  Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

  Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

  Please review the Equal Employment Opportunity poster .

  Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

• About the company

  PUSHING THE BOUNDARIES OF PERFORMANCE Through the Power of Every One, Cleveland Clinic is ranked as the nation’s No. 2 healthcare system by U.S. News & World Report – the best care for our patients starts with us.

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