As a top cancer care provider in Florida, Orlando Health Cancer Institute is a comprehensive, multidisciplinary cancer program consisting of six treatment sites and more than 10 practice locations that serve the region’s adult oncology needs. Specializing in more than 200 types of cancer, an expert team of medical professionals provides personalized care with the most state-of-the-art technologies, such as advanced radiation and proton therapies, and bone marrow transplant and cellular therapy. Through a robust research program, the institute also supports physician involvement in numerous research studies and clinical trials that give patients access to innovative diagnosis, treatment and symptom management options. In addition to being accredited by the Commission on Cancer, a program of the American College of Surgeons, Orlando Health Cancer Institute has earned accreditations and certifications in several areas — including medical oncology and hematology/oncology, radiation oncology, cellular therapy, rectal cancer, and breast care — from the respective accrediting organizations, and recently was named in the 2023 Becker's Hospital Review “60 Hospitals and Health Systems with Great Oncology Programs” list.

Orlando Health Cancer Institute is part of the Orlando Health system of care, which includes 24 award-winning hospitals and ERs, 9 specialty institutes, 14 urgent care centers, 100+ primary care practices and more than 60 outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, we honor our 100-year legacy by providing care for more than 142,000 inpatient and 3.9 million outpatient visits each year.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise.

Position Summary
Interprets for the organization (communicates orally from English to a foreign language and vice versa). Helps facilitate successful delivery of services to linguistically diverse consumers.

** Work schedule will be Monday - Friday, flexible hours starting from 7:00 am to 6:00 pm. Located in Downtown Orlando**

**Fluent in Bilingual Spanish**

Essential Functions
• Provides in-person interpreting services to Limited English Proficient patients/families and providers during clinical and non-clinical encounters at different medical specialties in English and in a second language; in a confidential, accurate and impartial way, maintaining professional and ethical standards of interpreting.
• Provides sight interpretation as needed of medical consent forms, patient and family education materials, and any other as assigned.
• Selects the appropriate modality of interpreting based on the patient provider encounter (audio, video or in-person interpreting).
• Explains interpreting services resources, makes appropriate referrals; serve as a cultural and linguistic liaison to both patients and providers to contribute to successful outcomes.
• Assists with language services tools (troubleshooting, connectivity, and training of interpreting iPads and phones).
• Supports the office operations by answering the phone, taking requests, calling patients to confirm appointments, document
encounters on the interpreter tracking system, verifies and schedules patient’s appointments.
• Provides support with the interpreter’s scheduling as needed.
• Assists the department with onboarding of new interpreters and mentoring interpreter interns.
• Utilizes on-line computer systems such as Outlook, and other hospital software. Work with special projects as assigned.
• As a self-motivated Team Member, the individual must adhere to all Standards of Behavior, exhibit excellent customer service skills, and capable of functioning and working in a cohesive team environment.
• Adheres to professional standards and ethical guidelines for accurate interpretation.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
None.

Education/Training
• High School diploma or equivalent required; Associate’s degree preferred.
• Fully bilingual speaking/writing/reading

Licensure/Certification
None.

Experience
• Fluency in English and one or more foreign languages, both oral and written, as validated by a formal language assessment.
• One year of medical interpreting preferred.

Education/Training
• High School diploma or equivalent required; Associate’s degree preferred.
• Fully bilingual speaking/writing/reading

Licensure/Certification
None.

Experience
• Fluency in English and one or more foreign languages, both oral and written, as validated by a formal language assessment.
• One year of medical interpreting preferred.

Essential Functions
• Provides in-person interpreting services to Limited English Proficient patients/families and providers during clinical and non-clinical encounters at different medical specialties in English and in a second language; in a confidential, accurate and impartial way, maintaining professional and ethical standards of interpreting.
• Provides sight interpretation as needed of medical consent forms, patient and family education materials, and any other as assigned.
• Selects the appropriate modality of interpreting based on the patient provider encounter (audio, video or in-person interpreting).
• Explains interpreting services resources, makes appropriate referrals; serve as a cultural and linguistic liaison to both patients and providers to contribute to successful outcomes.
• Assists with language services tools (troubleshooting, connectivity, and training of interpreting iPads and phones).
• Supports the office operations by answering the phone, taking requests, calling patients to confirm appointments, document
encounters on the interpreter tracking system, verifies and schedules patient’s appointments.
• Provides support with the interpreter’s scheduling as needed.
• Assists the department with onboarding of new interpreters and mentoring interpreter interns.
• Utilizes on-line computer systems such as Outlook, and other hospital software. Work with special projects as assigned.
• As a self-motivated Team Member, the individual must adhere to all Standards of Behavior, exhibit excellent customer service skills, and capable of functioning and working in a cohesive team environment.
• Adheres to professional standards and ethical guidelines for accurate interpretation.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
None.