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The HR Generalist 3 serves as a member of a Staff Team within a shared services model of the integrated HR organization. The position partners closely with a set of client departments to facilitate their business goals and proactively address and resolve routine and complex problems by applying policy knowledge and experience. The HR Generalist is in charge of partnering with departments, scho...

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POSITION DESCRIPTION:
Promptly answers incoming IHA patient telephone calls or makes outbound calls and responds to IHA patient health-related questions over the telephone. Follows established and approved Call Center clinical work processes and protocols for addressing and/or directing patient for appropriate care. Works within Clinical Support Staff Scope of Practice document.
ESSEN...