• Job Description

  Req#: R45421

  Company Overview

  At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

  
  Department Overview

  As part of the Global Quality Operations Organization, the Quality Management System (QMS) department is responsible for maintaining ISO9001 and ISO20000 certification witin MSI.

  
  Job Description

  The primary responsibility of the Quality Management System Lead is to effectively manage the ISO9001(QMS), ISO20000(ITIL) and ISO20000(SMS) compliance for various organizations within the US Region.

  Responsibilities:

  • Work closely with all departments in regards to ISO implementation, issues, maintenance and improvement activities.

  • Maintain a current working knowledge in regards to applicable regulation and ISO industry standards and helps ensure MSI Policies and Procedures are reflective of these requirements.

  • Organize, conduct, and assist in company-wide ISO internal audit programs from planning, implementation, report generation, corrective action issuance, verification and closure.

  • Coordinate appropriate and effective corrective and preventive (CAPA) actions in response to pertinent observations and findings from the internal / external audits, customer complaints and other internal / external non-conformances.

  Preferred Skills:

  • Great communications skills verbal and written

  • 3+ years of experience working in a Quality Systems environment

  • 3+ years of experience performing internal and external audits preferred.

  • Ability to manage multiple projects at the same time

  • Ability to conduct a Root Cause Analysis for the department preferred.

  
  Basic Requirements

  Required Skills:

  • Bachelor's Degree in Business, Industrial Engineers, Mechanical Engineering, or Supply Chain Management

  • 3+ years of experience working as a Quality Systems Lead or Quality Specialist Lead required.

  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

  #LI-JM3

  #LI-REMOTE

  
  Travel Requirements

  None

  
  Relocation Provided

  None

  
  Position Type

  Experienced

  
  Referral Payment Plan

  Yes

  Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

  
  EEO Statement

  Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

  We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

  We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

• About the company

  Motorola Solutions, Inc., is an American data communications and telecommunications equipment provider that succeeded Motorola, Inc.,

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