World Travel Holdings
IT Asset & Endpoint Supervisor
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Job Description
- Req#: 2499
Employer Industry: Travel and Leisure
Why consider this job opportunity:
- Salary up to $70,000/year
- Comprehensive medical, dental, and vision coverage
- Company-paid life and disability insurance
- 401(k) with discretionary company match
- Paid time off and holidays
- Opportunities for professional development and learning
What to Expect (Job Responsibilities):
- Lead, mentor, and motivate a technical team to achieve high performance
- Manage the full lifecycle of IT hardware, including procurement and logistics for remote employees
- Develop and execute the endpoint management strategy, ensuring security and compliance
- Oversee daily support operations and ensure timely resolution of tickets
- Analyze operational data to identify trends and implement workflow improvements
What is Required (Qualifications):
- 3+ years of experience in a supervisory IT support, help desk, or customer service leadership role
- Strong understanding of customer service principles and IT service management (ITSM)
- Excellent analytical, troubleshooting, and problem-solving skills with strong attention to detail
- Hands-on experience with endpoint management tools (e.g., PDQ, Jamf) and software deployment best practices
- Flexibility to travel based on business needs
How to Stand Out (Preferred Qualifications):
- Demonstrated ability to lead, coach, and motivate a technical team
- Outstanding communication, interpersonal, and conflict resolution abilities
- Proficiency with Microsoft Office Suite and ticketing systems
- Experience with IT asset management (ITAM) and inventory control methodologies
#TravelIndustry #ITManagement #CareerOpportunity #CompetitivePay #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Our mission is to deliver a remarkable experience. www.worldtravelholdings.com Twitter: www.twitter.com/WTH_Inc LinkedIn: www.linkedin.com/company/world-travel-holdings
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