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IT, Business Application Analyst I (8a-5p) Remote - Johnson City, TN
5 days agoJob Description
- Req#: 24541
Employer Industry: Healthcare IT Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Required EPIC certification provided within the first six months of employment
- Collaborative work environment with cross-training for backup support
- Engaging role that allows for interaction with various departments and end users
- Comprehensive support and troubleshooting documentation responsibilities
What to Expect (Job Responsibilities):
- Act as a liaison between IT and other departments, vendor representatives, and end users
- Install new releases and maintain existing applications and processes
- Train users on application features and processes, ensuring user understanding
- Investigate end users' preferences while making decisions for system builds
- Manage assignments and ticketing system status in a timely manner
What is Required (Qualifications):
- High School diploma or equivalent required; Associate's degree preferred
- Minimum of two years of IT experience if no degree
- Experience in healthcare preferred
- Proficiency in Microsoft Office products
- Strong oral and written communication skills
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a healthcare IT role or similar capacity
- Familiarity with ITIL processes related to application systems
- Experience with troubleshooting and problem resolution in a technical environment
#HealthcareIT #CareerOpportunity #EPIC #ITSupport #HealthCareExperience
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