• Job Description

  Req#: C9390-24-1410?language=en&page=485&sort=publicationDateDesc

  Job summary

  Mid and South Essex NHS Foundation Trust (MSE) are seeking IT Desktop Refresh Engineers to join our End User Equipment Refresh team, which is made up of 9-12 located across all hospital sites at MSE with the main objective of replacing all end user equipment identified for replacement in a given financial year.

  The MSE digital estate is an enterprise environment both in scale and complexity and requires an experienced engineer with clear leadership and direction from their team lead to navigate the technical and organisational challenges they will face in the role.

  The End User estate is made up of tens of thousands of different asset types including but not limited to iPods, iPads, Desktop PCs, Laptops, Monitors, TVs, AV Equipment, Unified Comms handsets and peripherals. This equipment is used every day to support essential clinical and non-clinical activity and therefore the provisioning and replacement of equipment must be done at a prearranged and mutually convenient time and to a high technical standard with post upgrade support to ensure hospital operations are not adversely impacted by the equipment refresh programme.

  If successful you will be expected to work across all three sites, Basildon, Broomfield and Southend Hospitals, so having access to a vehicle and a clean driving license would be advantageous.

  Main duties of the job

  End User Equipment Refresh Engineers are responsible for the provision of expert advice across a range of information technology areas such as application, training and hardware support.

  Using a recognised IT Service Management system, support training and advice is delivered in accordance with the Trusts published service level agreements, information policies and good practice.

  Comprehensively support mainstream applications and show the ability to investigate, assess, research, test and resolve complex issues on a variety of systems and hardware.

  About us

  With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

  Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

  Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

  We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

  Date posted

  08 August 2024

  Pay scheme

  Agenda for change

  Band

  Band 5

  Salary

  £29,970 a year Per Annum (Pro Rota for Part Time)

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time

  Reference number

  390-COR-SO-0282-A

  Job locations

  Southend

  Britannia Business Park

  Southend-on-sea

  SS2 6GE

  
  

  Job description

  Job responsibilities

  Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

  For full details of this interesting and varied opportunity please see attached job description.

  Job description

  Job responsibilities

  Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

  For full details of this interesting and varied opportunity please see attached job description.

  Person Specification

  Other

  Essential

  • Full clean UK driving license

  Experience

  Essential

  • Demonstrable experience in a similar role

  Desirable

  • NHS experience within a similar role

  Qualifications

  Essential

  • Comptia + or equivalent

  Person Specification

  Other

  Essential

  • Full clean UK driving license

  Experience

  Essential

  • Demonstrable experience in a similar role

  Desirable

  • NHS experience within a similar role

  Qualifications

  Essential

  • Comptia + or equivalent

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Mid and South Essex NHS Foundation Trust

  Address

  Southend

  Britannia Business Park

  Southend-on-sea

  SS2 6GE

  
  

  Employer's website

  https://www.mse.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Mid and South Essex NHS Foundation Trust

  Address

  Southend

  Britannia Business Park

  Southend-on-sea

  SS2 6GE

  
  

  Employer's website

  https://www.mse.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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