Req#: 39388Employer Industry: IT Solutions Provider
Why consider this job opportunity:
- Salary up to $75,000
- Opportunity for career advancement and growth within the organization
- Employee benefits include healthcare coverage, retirement plan, and wellness programs
- Paid time off, including holidays
- Learning and development resources
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Develop and maintain comprehensive documentation for IT systems
- Establish document control procedures for compliance-related documents
- Assist in conducting audits and quality checks on existing documentation
- Collaborate with IT teams to ensure accuracy and completeness of documentation
- Create user guides, training materials, and knowledge base articles
What is Required (Qualifications):
- Bachelor's degree in Information Technology, Technical Communications, Computer Science, or related field
- Minimum of one (1) year of experience in IT documentation, technical writing, or knowledge management
- Experience with version control systems and collaborative editing tools
- Proficiency in Microsoft Office 365 suite
- Familiarity with documentation tools and platforms such as Confluence, SharePoint, or wiki systems
How to Stand Out (Preferred Qualifications):
- Certifications in technical writing, documentation management, or related field
- Familiarity with ITIL or other IT service management frameworks
- Knowledge of IT security best practices and compliance standards
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