Remote Jobs
IT REMOTE DESKTOP SUPPORT SPECIALIST
This job is now closed
Job Description
- Req#: 3190
Employer Industry: Support Services for Individuals with Disabilities
Why consider this job opportunity:
- Salary up to $24.52/hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on the lives of individuals with disabilities
- Comprehensive training provided upon hire
- Flexibility to work across multiple locations
What to Expect (Job Responsibilities):
- Provide exceptional customer service while responding to technical support requests from residential locations
- Monitor the IT ticket system for new or updated requests and act as primary support for all residential locations
- Diagnose and repair issues related to hardware, software, and network systems
- Perform preventive maintenance tasks by proactively visiting residential locations
- Assist in setting up video conferencing for telehealth and other remote meetings
What is Required (Qualifications):
- High School Diploma or equivalent required
- Technical experience supporting end users in an office environment preferred
- Basic knowledge of PC hardware and internal components
- Familiarity with Windows 10 and Windows 11 operating systems
- Valid Driver's License and meet criteria to drive for the employer
How to Stand Out (Preferred Qualifications):
- Knowledge of Office 365 applications such as Outlook, Word, and Excel
- Demonstrated ability to work in a team environment with flexibility
- Strong problem-solving capabilities and excellent customer service skills
- Willingness to learn new skills and systems on an ongoing basis
- Experience with video conferencing tools and mobile device support
#SupportServices #CustomerSupport #CareerOpportunity #TrainingProvided #DisabilitySupport
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