Employer Industry: HVAC Distribution

Why consider this job opportunity:
- Salary up to $29.00 per hour
- Generous bonus program with monthly, quarterly, and annual payouts
- Comprehensive benefits including medical, dental, vision, and employer-paid life and long-term disability insurance
- 401k with matching and profit sharing
- Paid vacation, personal time off, and paid holidays
- Positive work environment with a focus on customer service and employee satisfaction

What to Expect (Job Responsibilities):
- Respond to Technical Support Service Desk issues related to employee workstations, printers, networking, and mobile devices
- Log and maintain Technical Support Service Desk tickets using the company help desk platform
- Proactively monitor and maintain networks across all company locations
- Support and maintain the company's Windows server environment and VoIP phone system
- Assist with the development and maintenance of the company web presence, including websites and social media

What is Required (Qualifications):
- 1-3 years of comparable job responsibilities
- 4-Year College Degree (BA or BS)
- Strong troubleshooting skills to resolve technical issues effectively
- Ability to prioritize and manage multiple support tickets
- Excellent communication skills to convey technical processes to end-users clearly

How to Stand Out (Preferred Qualifications):
- Advanced knowledge of Windows, iOS, Android, and Microsoft Office
- Experience with Microsoft Intune, SharePoint, and Azure
- Familiarity with Active Directory and user account administration
- Basic networking knowledge (IP addressing, DNS, DHCP, VPN)
- Experience supporting VoIP phone systems

#HVACDistribution #ITSupport #CustomerService #CareerOpportunity #TechnicalSkills

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."