Amazon
IT Support Engineer I - Afterhours (AOM), One Medical IT Support
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Job Description
- Req#: 3141419
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Salary up to $103,000/year based on geographic market
- Opportunity for career advancement and growth within the organization
- Flexible scheduling, including after-hours support, weekends, and holidays
- Supportive and collaborative work environment with a mission-driven team
- Comprehensive benefits package, including medical, financial, and other perks
What to Expect (Job Responsibilities):
- Deliver exceptional IT support to internal users across the nationwide network
- Serve as the first point of contact for IT support, documenting calls and resolutions
- Troubleshoot IT requests via phone, chat, and ticketing system in a timely manner
- Collaborate with the IT support team to diagnose and resolve technical issues
- Maintain compliance with security standards and HIPAA regulations
What is Required (Qualifications):
- Minimum of 1+ years of experience with Windows Server technologies, including AD and SCCM
- At least 2+ years of troubleshooting experience in a multi-user, high availability environment
- 2+ years of experience in PC repair, troubleshooting, and deployment
- 1+ years of experience in IT client, server, and network service delivery
- High school diploma or equivalent required
How to Stand Out (Preferred Qualifications):
- Experience supporting video conference and teleconference equipment
- 2+ years of experience in a corporate setting providing support for Windows, Mac, or Linux operating systems
- Knowledge of networking concepts such as DNS, DHCP, and TCP/IP
#HealthcareTechnology #ITSupport #CareerOpportunity #FlexibleScheduling #CompetitivePay
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.
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