Amazon

IT Support Engineer I - Afterhours Support (AOM), One Medical IT Support

5 days ago

Pay$47700.00 / year
LocationRemote
Employment typeFull-Time
  • Job Description

      Req#: 3142979
      Employer Industry: Healthcare Technology

      Why consider this job opportunity:
      - Salary up to $103,000/year based on market location and experience
      - Opportunity for career advancement within a rapidly growing organization
      - Flexible shifts, including after-hours, weekends, and holidays
      - Supportive and mission-driven team environment
      - Comprehensive benefits package, including medical and financial options

      What to Expect (Job Responsibilities):
      - Deliver exceptional IT support to employees across a nationwide network of medical offices
      - Serve as the first point of contact for IT support requests, documenting calls and resolutions
      - Respond to and troubleshoot IT requests via phone, chat, and ticketing system
      - Install and configure hardware/software issues across various operating systems
      - Maintain compliance with security standards and HIPAA regulations

      What is Required (Qualifications):
      - Minimum of 1+ years of experience with Windows Server technologies (AD, DFS, Print Services, SCCM)
      - At least 2+ years of troubleshooting experience in a multi-user, high availability environment
      - 2+ years of PC repair, troubleshooting, deployment, and liquidation experience
      - High school diploma or equivalent
      - 2+ years of networking experience (DNS, DHCP, SSL, OSI Model, TCP/IP)

      How to Stand Out (Preferred Qualifications):
      - Experience supporting video conference and teleconference equipment
      - 2+ years of corporate experience providing support for Windows, Mac, or Linux operating systems
      - Proven ability to work in a corporate network environment

      #HealthcareTechnology #ITSupport #CareerOpportunity #FlexibleShifts #CompetitivePay

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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