Sentara
IT System Analyst
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Job Description
- Req#: JR-91178
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $102,065.60
- Additional compensation opportunities including shift differentials, overtime, and annual discretionary bonuses
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Tuition assistance of $5,250/year and student debt pay down of $10,000
- Opportunity for career advancement and professional development
- Supportive work environment focused on diversity and inclusion
What to Expect (Job Responsibilities):
- Provide day-to-day support and optimization of software applications, including builds, upgrades, and enhancements
- Analyze business and clinical needs, evaluate software releases, and recommend process optimizations
- Develop system test plans and perform testing of software upgrades and patches
- Manage problem, incident, and change management, providing daily on-call support for application-related issues
- Oversee smaller-sized projects or components of projects, coordinating implementation around software application releases
What is Required (Qualifications):
- Bachelor's degree preferred, or 3 years of relevant experience with a degree; 5+ years of relevant experience without a degree
- Hands-on experience with ServiceNow ITSM procurement processes is highly desirable
- Experience managing incidents, problems, changes, and service requests
- Ability to work independently with general supervision on complex issues
- Strong collaboration skills to work cross-functionally with IT and end users
How to Stand Out (Preferred Qualifications):
- Experience supporting smaller projects or application release implementations
- Familiarity with workflow assessments and functional requirements documentation
- Previous experience in a healthcare setting or with healthcare applications
#HealthcareServices #ITSupport #CareerOpportunity #CompetitivePay #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Join a national healthcare leader dedicated to growth, innovation and patient safety. Join Sentara.
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