• Job Description

  Req#: 5135265

  Work Location: 1112 Manatee Ave W, Bradenton, FL 34205
  Work Hours: Monday - Friday 8:00am-5:00pm

  Expected Starting Annual Range: $71,556.54 - $94,812.41
  

  Area of Assignment: AI Assignment
  Proficiency in applying artificial intelligence and machine learning techniques to analyze large datasets, identify trends, and generate actionable business insights using tools such as Python, R, or SQL-based analytics platforms.

  Experience with AI-driven automation and decision-support solutions, including natural language processing (NLP), predictive analytics, and generative AI for process optimization and enhanced customer service.

  Ability to design and implement AI agents to ensure transparency, fairness, and compliance with organizational and regulatory standards.

  Strong communication and collaboration skills to translate complex AI findings into strategic recommendations, partnering with stakeholders across IT, operations, and executive leadership.

  Professional, tactical, and strategic information technology work requiring an incumbent to produce expert analytical and technical work products. The incumbent identifies and resolves complex problems and projects of a nature that lower-level employees are unable to solve or overcome, including analysis, design, development, configuration, testing, training, documentation, and production support. Work requires creative and original thinking and is performed under the general direction of senior professionals with extensive latitude for individual and team initiative, judgment, and discretion. The incumbent works with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The incumbent reports to a senior manager, or designee.

  Working Conditions:
  Indoor/office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Assignment to work a variety of work schedules including compulsory work periods such as callouts, maintenance windows, special assignments, emergencies, and disaster situations may be required.

  Essential Functions:
  These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

  The incumbent is an effective team player and provides advanced technical leadership skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect; and manages the work of others.

  The incumbent is self-motivated, and a champion for organizational change committed to challenging the status quo; and facilitates business process disciplines in performing work assignments in an effective and efficient manner, while providing recommendations for continuous improvements.

  Assesses resources and capabilities to influence and develop others to change or improve standards, policies, procedures, and work plans to enable high-performance.

  Contributes to project plans, executes, and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring and controls.

  The incumbent is an ambassador for a shared vision with the ability to work with others to achieve that vision.

  Leverages the PMO for planning, implementing, reporting and evaluating work, and champions the discipline of project management.

  Creates business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship.

  Provides for service level criteria and meets or exceeds service level commitments in pursuit of customer satisfaction.

  Manages customer expectations through Business Relationship Management.

  Stays on the cutting-edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

  Takes ownership for troubleshooting highly complex technical, organizational, and controversial problems and projects, and provides corrective actions driven by a sense of urgency.

  Regularly prepares and delivers verbal and written presentations to peers, with occasional presentations to executives and customers at various levels of the organization.

  Supports and participates in employee developmental plans, and evaluates, counsels, and rates organizational and employee performance.

  Trains and mentors' colleagues and lower-level employees as a subject matter expert.

  Performs other related work (including weather or extreme emergency duties) as required.

  Expert-level proficiency and highly-advanced experience in one or more of the following fields: Database Administration, Network Services, Desktop Services, Server Administration, Application Design, Application Development, Solution Life-Cycle Management, Enterprise Architecture, Quality Assurance, Incident/Problem Management, Change Management, Configuration Management, Security Management, Financial Management, Service Management, Customer Service Center, Production Application Services, Storage Area Network, Middleware Services, Project/Portfolio Management, Document Management, Wireless Communications, Telecommunications, Radio, Audio Visual, Geographical Information Services, Internet/Web Services, Business Intelligence, and Organizational Development.

  Subject matter experience must be current with particular emphasis on leadership, innovation, and customer service accomplishments.

  Seven (7) years of relevant information technology experience; or Five (5) years of relevant information technology experience and an Associate Degree in information technology, computer science, computer technology, or related field; or Three (3) years of relevant information technology experience and a Bachelor Degree in information technology, computer science, computer technology, or related field; or Equivalent combination of education, training, and experience in information technology; and One (1) year of leadership experience.

  Valid driver's license required with valid Florida driver license required within 30 days of hire.

  Candidate to demonstrate competencies and possess certifications in one or more specific fields desired.

  Other highly desirable knowledge, skills, abilities, and credentials relevant to the position such as ITIL, EPAS, SDLC, PMBOK, and other related certifications desired.

  Knowledge, Skills, and Abilities:

  Knowledge in standard office practices, policies, procedures, personal computers, operating systems and related software applications.

  Ability to multi-task, with proficiency in managing personal daily activities and complex problems and projects for self and others that may cross section and organizational boundaries.

  Proficiency in the use of reference materials to research and solve complex problems.

  Proficiency in the application of methods and theory in resolving complex problems and performing technical solution analysis.

  Proficiency in applying new technologies, soft skills and procedures to gain acceptance.

  Ability to work with others to lead or mentor teams and facilitate groups to achieve success.

  Ability to prepare and deliver effective presentations at various levels.

  Ability to use diplomacy in dealing with difficult customers and delivery of business services.

  Ability to communicate effectively, both verbally and in writing, with peers and others in a clear and concise manner.

  Ability to communicate with tact, patience and courtesy at all levels of the organization.

  Ability to assist lower level personnel with training of new technologies, processes, and procedures.

  Ability to establish and maintain effective work relationships, both inside and outside of the work section.

  Ability to self-develop relevant job-related skills for current and future roles.

  Ability to understand, follow, and to provide specific instructions, priorities, policies and procedures.

  Ability to identify and take ownership in resolving complex problems and troubleshooting.

  Knowledge and commitment to quality workmanship, dependability, and the principles of accountability, civility, and ethics.

• About the company

  Manatee County Area Transit provides public transportation for Manatee County, Florida and is operated by the county.

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