• Job Description

  Req#: R-150993

  Posting End Date:

  July 7, 2024

  Join John Lewis or Waitrose today

  If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.

  That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.

  Job Summary:

  As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.

  Job Description:

  Hello, and thank you for your interest in our Head of Branch opportunities.

  At a glance:

  • 2 x permanent opportunities

  • Head of Branch at John Lewis Trafford and John Lewis High Wycombe

  • Pay in the range of £86,200 - £134,600 location dependant

  Your role as Head of Branch is to lead, inspire and motivate a team of managers and Partners on a daily basis to deliver the Retail Operating Plan. The ability to embed and develop an effective and positive culture whilst achieving commercial targets and delivering exemplary customer service standards is the key focus of this position.

  Leading change and business transformation initiatives is a key feature of the role; leading Managers and Partners to embed new processes and ways of working.

  Job Requirements:

  As a Head of Branch, you’ll work collaboratively with the wider Heads of Branch, Branch Managers and Head Office teams to identify areas for improvement and influence stakeholders to support the development of your retail operation.

  Externally, you are a John Lewis Brand ambassador - this requires you to develop and grow the reputation of the Partnership in the community in which you operate.

  The Head of Branch has overall accountability for the operation, including legalities and the health and safety of all Partners, customers and visitors.

  Desirable skills & experience:

  • Managing and achieving sales budgets

  • Profit and loss account management

  • Retail management experience, managing a team providing front line customer service

  • Stakeholder management

  • Experience of landing transformational change

  Additional Information:

  • 2 x permanent opportunities

  • Head of Branch at John Lewis Trafford and John Lewis High Wycombe

  • Pay in the range of £86,200 - £134,600 location dependant

  Due to our nationwide portfolio of shops, we are interested in candidates from all parts of Great Britain and would discuss location preferences at interview .

  Things to note:

  • Print off the job description now if you require it

  • Ensure you have, and attach, an up-to-date CV

  • We occasionally close vacancies early in the event we receive a high volume of applications and therefore we recommend you apply early

  Thank you so much for your interest, good luck!

  
  Pay:

  
  Scheduled Weekly hours:

  37.5

  
  Worker Type:

  Permanent Partner

  
  Job Level:

  Partnership Level 4

  
  Hours of Work:

  Various hours of work across 7 days to include early starts, late evenings and weekend working. Rotas will be discussed at interview, thank you

  At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

  Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.

  We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. ? ?

  We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.

  Find out more about D&I in the Partnership here.

  We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.

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• About the company

  Find a career with a difference when you join the John Lewis Partnership, the UK's largest employee-owned company. Apply today for jobs with John Lewis and Waitrose where you'll learn what it means to be a Partner, rather than an employee. Visit our ca...

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