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Job Description
- Req#: C9339-25-0503?language=en&page=403&sort=publicationDateDesc
- To hold or able to obtain within 3 months of commencement of employment with NBT, a Level 2 Foundation certificate in Food Hygiene or its equivalent.
- Up to date awareness of Catering Procedures and Food Safety
- Recently working or have worked in the Catering industry in the last 3 years (been in post not later than 6 months)
- Ability to communicate with other catering staff regarding work issues and instructions
- To hold or able to obtain within 3 months of commencement of employment with NBT, a Level 2 Foundation certificate in Food Hygiene or its equivalent.
- Up to date awareness of Catering Procedures and Food Safety
- Recently working or have worked in the Catering industry in the last 3 years (been in post not later than 6 months)
- Ability to communicate with other catering staff regarding work issues and instructions
Job summary
Responsible for the day-to-day supervision of all Kitchen Porter / General Catering Assistants within the Central Production Unit and associated areas.
To deliver an effective cleaning service ensuring appropriate and cost effective use of time and resources.
To organize the safe issue of all necessary cleaning materials / chemicals required for the day-to-day cleaning / sanitizing of the department.
To oversee the smooth running of all cleaning aspects of all areas within the catering department.
To organize and oversee delivery of the milk provision and ward kitchen issues.
To arrange daily collection of patient meal order forms from wards and departments around the hospital site.
To ensure official guidelines and relevant legislation is adhered to in all aspects of the portering/cleaning team's day-to-day duties.
Main duties of the job
KnowledgeUp to date awareness of Catering / Cleaning Procedures, food safety and temperature regulations and cook chill guidelines where relevant.
TrainingTo hold or obtain within 3 months of commencement of employment with NBT, a Foundation Certificate in Food Hygiene or equivalent qualification.
To hold or obtain within 12 months of commencement of employment with NBT the Intermediate Food Hygiene Certificate or equivalent.
Supervisory skills qualification desirable.
Attendance at relevant statutory and non-statutory training, eg fire, food safety, Control Of Substances Hazardous to Health and Chemical Training within 6 months of commencement of employment.
ExperienceRecent and relevant experience in large scale Catering / Cleaning.
Experience within an NHS Catering / Cleaning environment desirable.
Experience in supervision of a team of staff is desirable.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Details
Date posted
04 July 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
339-FM8907-LGG
Job locations
Southmead Hospital
Southmead Road
Bristol
BS10 5NB
Job descriptionJob description
Job responsibilities
OperationalTo carry out the cleaning of all equipment, and areas throughout the department to agreed standards as designated on the daily cleaning schedules keeping all areas clean and dry, safe and free of debris.
To allocate daily all duties to the individual members of the portering/cleaning team.
To supervise and lead the portering/cleaning team ensuring the daily cleaning schedules are adhered to and strict compliance to all hygiene procedures are met throughout the department.
To supervise and ensure that all portering/cleaning staff working within the Catering Department are fully conversant with and complete all relevant paperwork daily and that all records are correctly maintained.
To supervise the cleaning standards of the team and all hygiene related aspects of food preparation and storage.
To ensure the correct disposal of waste as laid down by agreed guidelines.
To operate a variety of types of equipment some of which are of a computerised nature e.g. computerised dishwashers.
To safely deliver the provision of milk to units and departments around the hospital site as and when required.
To safely deliver ward and department provision issues, as and when required, ensuring a signature of receipt is obtained.
To collect patient meal order forms from wards and departments around the hospital site.
To use knives and other cutting equipment safely and correctly
To concentrate while carrying out repetitive tasks and operating equipment.
To twice daily check dish wash and rinse temperatures and instigate any necessary action if temperatures are found to be incorrect.
To clear away and clean down at the end of the working shift in accordance with daily cleaning schedules.
To assist with some food preparation and packaging when required.
To assist with food delivery when required.
To ensure that all members of the potering/cleaning team are correctly dressed for duty in accordance with departmental rules on personal hygiene / uniform and jewellery.
To contribute to a cost effective service by ensuring economic use of commodities and other resources.
To report any defects to buildings or equipment via the relevant reporting system to estates.
To report immediately any incidence of pest infestation to a member of the catering management team.Documentation Control
To ensure that departmental rules and policies are complied with at all times.
To complete relevant documentation e.g. temperature controls and cleaning schedules.
To ensure that all documentation for the required standards of cleaning is completed accurately as per laid down guidelines.
To ensure all paperwork for ISO 9001 is completed accurately and on time where applicable.
To complete control documents regarding daily cleaning inspections
To complete staff related documentation e.g. sickness reporting / AIMS forms.
To complete weekly time sheet for oneself.Procedural Management
To display a professional attitude at all times including wearing correct clean uniform, footwear and minimum jewellery in line with NBT Policy of food Safety and Pest Control and individual departmental policies and requirements. You will act in a courteous manner to all patients, staff, visitors and work colleagues.
To maintain and observe departmental rules and legislation relating to the Food Hygiene (general) Regulations.To adhere and follow legislation with regards to food temperature regulations.
To observe and follow safety regulations and safe procedures in compliance with The Health and Safety at Work Act, Control of Substances Hazardous to Health, Fire, Manual Handling and other legislation as appropriate.
To be fully conversant with and ensure compliance with the Hazard Analysis Critical Control Point system in place for the department.
To fully understand and adhere to the written Safe Systems of Work.
To understand and adhere to all Trust and department policies relating to staff terms of employment.Staff Management
To supervise the portering/cleaning team in all aspects of work involved.
To ensure there is adequate liaison between staff in the stores area, production area, meal despatch area, central wash up area and restaurant back bar area.
To provide instruction too less senior grades of staff as and when required.
To deal with first line disciplinary matters i.e. counselling as and when required.
To ensure all staff allocated to you receive an annual appraisal.Supervisory Responsibilities
To ensure that the portering/cleaning team is staffed at all times to the appropriate agreed levels.
To ensure that the portering/cleaning team clean and sanitise all equipment and utensils to the agreed standards of hygiene.
To ensure that at the end of the cleaning shift all areas and equipment are left clean with all equipment stacked neatly away and all chemicals stored correctly and safely.
To ensure that all staff correctly dispose of waste according to the agreed guidelines.
To perform on the job training to members of the potering/cleaning team when required on a daily basis.
To ensure the portering/cleaning team take great care with the safety of food regarding temperature control and contamination while cleaning procedures are being carried out.
To issue all necessary cleaning materials / chemicals that are required for the day-to-day cleaning / sanitizing of the department.
To ensure the delivery provision of milk and ward kitchen issues.
To ensure the daily collection of patient meal order forms from wards and departments around the hospital site are delivered to catering office within the required time frame.
To ensure that the portering/cleaning team adhere to official guidelines and relevant legislation in all aspects of theyre day to day duties.
Communication
To attend meetings with other Supervisors and Managers and contribute to evaluating any future direction of Catering Services ensuring discussions are reported back to colleagues.
To liaise between other departments e.g. Portering, ward staff as and when necessary.
To promote a professional attitude in all aspects of communication with customers (patients, visitors etc.)
To interact with visitors to NBT via dining rooms.Training
To undertake any training necessary to help promote the professional image of the Catering Department.
To assist with releasing junior members of staff from duties to attend training.
Job responsibilities
OperationalTo carry out the cleaning of all equipment, and areas throughout the department to agreed standards as designated on the daily cleaning schedules keeping all areas clean and dry, safe and free of debris.
To allocate daily all duties to the individual members of the portering/cleaning team.
To supervise and lead the portering/cleaning team ensuring the daily cleaning schedules are adhered to and strict compliance to all hygiene procedures are met throughout the department.
To supervise and ensure that all portering/cleaning staff working within the Catering Department are fully conversant with and complete all relevant paperwork daily and that all records are correctly maintained.
To supervise the cleaning standards of the team and all hygiene related aspects of food preparation and storage.
To ensure the correct disposal of waste as laid down by agreed guidelines.
To operate a variety of types of equipment some of which are of a computerised nature e.g. computerised dishwashers.
To safely deliver the provision of milk to units and departments around the hospital site as and when required.
To safely deliver ward and department provision issues, as and when required, ensuring a signature of receipt is obtained.
To collect patient meal order forms from wards and departments around the hospital site.
To use knives and other cutting equipment safely and correctly
To concentrate while carrying out repetitive tasks and operating equipment.
To twice daily check dish wash and rinse temperatures and instigate any necessary action if temperatures are found to be incorrect.
To clear away and clean down at the end of the working shift in accordance with daily cleaning schedules.
To assist with some food preparation and packaging when required.
To assist with food delivery when required.
To ensure that all members of the potering/cleaning team are correctly dressed for duty in accordance with departmental rules on personal hygiene / uniform and jewellery.
To contribute to a cost effective service by ensuring economic use of commodities and other resources.
To report any defects to buildings or equipment via the relevant reporting system to estates.
To report immediately any incidence of pest infestation to a member of the catering management team.Documentation Control
To ensure that departmental rules and policies are complied with at all times.
To complete relevant documentation e.g. temperature controls and cleaning schedules.
To ensure that all documentation for the required standards of cleaning is completed accurately as per laid down guidelines.
To ensure all paperwork for ISO 9001 is completed accurately and on time where applicable.
To complete control documents regarding daily cleaning inspections
To complete staff related documentation e.g. sickness reporting / AIMS forms.
To complete weekly time sheet for oneself.Procedural Management
To display a professional attitude at all times including wearing correct clean uniform, footwear and minimum jewellery in line with NBT Policy of food Safety and Pest Control and individual departmental policies and requirements. You will act in a courteous manner to all patients, staff, visitors and work colleagues.
To maintain and observe departmental rules and legislation relating to the Food Hygiene (general) Regulations.To adhere and follow legislation with regards to food temperature regulations.
To observe and follow safety regulations and safe procedures in compliance with The Health and Safety at Work Act, Control of Substances Hazardous to Health, Fire, Manual Handling and other legislation as appropriate.
To be fully conversant with and ensure compliance with the Hazard Analysis Critical Control Point system in place for the department.
To fully understand and adhere to the written Safe Systems of Work.
To understand and adhere to all Trust and department policies relating to staff terms of employment.Staff Management
To supervise the portering/cleaning team in all aspects of work involved.
To ensure there is adequate liaison between staff in the stores area, production area, meal despatch area, central wash up area and restaurant back bar area.
To provide instruction too less senior grades of staff as and when required.
To deal with first line disciplinary matters i.e. counselling as and when required.
To ensure all staff allocated to you receive an annual appraisal.Supervisory Responsibilities
To ensure that the portering/cleaning team is staffed at all times to the appropriate agreed levels.
To ensure that the portering/cleaning team clean and sanitise all equipment and utensils to the agreed standards of hygiene.
To ensure that at the end of the cleaning shift all areas and equipment are left clean with all equipment stacked neatly away and all chemicals stored correctly and safely.
To ensure that all staff correctly dispose of waste according to the agreed guidelines.
To perform on the job training to members of the potering/cleaning team when required on a daily basis.
To ensure the portering/cleaning team take great care with the safety of food regarding temperature control and contamination while cleaning procedures are being carried out.
To issue all necessary cleaning materials / chemicals that are required for the day-to-day cleaning / sanitizing of the department.
To ensure the delivery provision of milk and ward kitchen issues.
To ensure the daily collection of patient meal order forms from wards and departments around the hospital site are delivered to catering office within the required time frame.
To ensure that the portering/cleaning team adhere to official guidelines and relevant legislation in all aspects of theyre day to day duties.
Communication
To attend meetings with other Supervisors and Managers and contribute to evaluating any future direction of Catering Services ensuring discussions are reported back to colleagues.
To liaise between other departments e.g. Portering, ward staff as and when necessary.
To promote a professional attitude in all aspects of communication with customers (patients, visitors etc.)
To interact with visitors to NBT via dining rooms.Training
To undertake any training necessary to help promote the professional image of the Catering Department.
To assist with releasing junior members of staff from duties to attend training.
Person SpecificationPerson Specification
Shortlisting criteria
Essential
Shortlisting criteria
Essential
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North Bristol NHS Trust
Address
Southmead Hospital
Southmead Road
Bristol
BS10 5NB
Employer's website
Employer details
Employer name
North Bristol NHS Trust
Address
Southmead Hospital
Southmead Road
Bristol
BS10 5NB
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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