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Job Description
- Req#: F54D9377B5
Employer Industry: Telecommunications Services
Why consider this job opportunity:
- Medical, Dental, Vision, and Life insurance available from day one
- 401k Plan with employer matching
- Paid vacation, personal/sick days, and bereavement time
- Employee Profit Sharing Program
- Paid training and advancement opportunities, with a preference to promote from within
- 50% AT&T wireless discount
What to Expect (Job Responsibilities):
- Create and update knowledge base articles, process documentation, and job aids
- Translate operational workflows into clear, easy-to-follow written content
- Maintain documentation accuracy as processes, tools, and policies change
- Partner with subject matter experts to gather and validate information
- Track content updates and maintain version control
What is Required (Qualifications):
- Experience in documentation, content creation, or administrative support roles
- Strong writing and editing skills with attention to clarity and accuracy
- High attention to detail and strong organizational skills
- Proficiency in Microsoft Word and basic Excel
- Ability to manage multiple content tasks simultaneously
How to Stand Out (Preferred Qualifications):
- Comfortable working with knowledge base tools or content management systems
- Willingness to learn operational workflows and business processes
- Strong written communication skills
#Telecommunications #ContentCreation #CareerOpportunity #EmployeeBenefits #TrainingProvided
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