DSI

Knowledge Content Specialist

6 days ago

PayCompetitive
LocationRemote
Employment typeOther
  • Job Description

      Req#: F54D9377B5
      Employer Industry: Telecommunications Services

      Why consider this job opportunity:
      - Medical, Dental, Vision, and Life insurance available from day one
      - 401k Plan with employer matching
      - Paid vacation, personal/sick days, and bereavement time
      - Employee Profit Sharing Program
      - Paid training and advancement opportunities, with a preference to promote from within
      - 50% AT&T wireless discount

      What to Expect (Job Responsibilities):
      - Create and update knowledge base articles, process documentation, and job aids
      - Translate operational workflows into clear, easy-to-follow written content
      - Maintain documentation accuracy as processes, tools, and policies change
      - Partner with subject matter experts to gather and validate information
      - Track content updates and maintain version control

      What is Required (Qualifications):
      - Experience in documentation, content creation, or administrative support roles
      - Strong writing and editing skills with attention to clarity and accuracy
      - High attention to detail and strong organizational skills
      - Proficiency in Microsoft Word and basic Excel
      - Ability to manage multiple content tasks simultaneously

      How to Stand Out (Preferred Qualifications):
      - Comfortable working with knowledge base tools or content management systems
      - Willingness to learn operational workflows and business processes
      - Strong written communication skills

      #Telecommunications #ContentCreation #CareerOpportunity #EmployeeBenefits #TrainingProvided

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      DSI provides enhanced value that delivers results for our clients and partners.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.