Remote Jobs
Knowledge Management and Student Communications Specialist
What's your preference?
Job Description
- Req#: 10024138
Employer Industry: Higher Education
Why consider this job opportunity:
- Salary up to $100,000
- Opportunity for career advancement and growth within the organization
- Generous time off: 22 days of paid vacation, 15 days of sick leave, and 15 paid holidays
- Comprehensive health coverage, including medical, vision, and dental plans
- Immediate tuition remission for staff, with benefits for spouses and dependent children after two years
- Flexible work environment with remote work options
What to Expect (Job Responsibilities):
- Oversee the delivery and governance of the knowledge management program, ensuring accuracy and adherence to style guides
- Evaluate data to enhance communication experiences and identify knowledge needs for article creation or updates
- Partner with business owners to modernize the Salesforce knowledge base platform
- Establish and maintain a governance program for knowledge management, ensuring routine updates of articles
- Collaborate with technical partners to position knowledge articles effectively for targeted audiences
What is Required (Qualifications):
- An earned bachelor's degree in information technology, Knowledge Management, Project Management, Computer Science, or a related field
- CKM (Certified Knowledge Manager) certification
- 3-5 years of experience managing knowledge management systems and developing knowledge articles
- Proven project management and prioritization skills
- Excellent writing, interpersonal, and oral communication skills
How to Stand Out (Preferred Qualifications):
- A master's degree in a related technical field
- 5+ years of experience managing knowledge management systems and creating style guides
- 3+ years of experience with Salesforce's certified Knowledge Management system
- Experience working with international divisions or partners
- Familiarity with multi-channel communications capability
#HigherEducation #KnowledgeManagement #CareerOpportunity #RemoteWork #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.