KYC Relationship Manager
Paris

As a Barclays KYC relationship Manager, you’ll have the unique opportunity to be supporting key stakeholders along the KYC journey across Barclays Corporate and Investment Bank for various sales locations. You will be a critical liaison partner between the front office and operations, building and managing key stakeholder relations. It involves the assessment of AML risk, industry and jurisdictional uplift requirements.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We offer careers that provide endless opportunity – helping millions of individuals and businesses thrive and creating financial and digital solutions that the world now takes for granted.

At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

We want to help Barclays become everything it can be in Europe. We’re building a truly European bank with the support of one of the world’s largest and most respected financial institutions, and this creates big career development opportunities for everyone involved. We offer challenging, career defining roles, and the opportunity to test your skills and try new ideas. This is your chance to stretch yourself and accelerate your progression.

What will you be doing?
• Providing front office assistance for escalations, working closely with operations and the business and drive the relationship with customers
• Managing client relationship expectations where required and using findings to ensure process improvements are implemented to minimize volume
• Leading stakeholder manager for internal country/regional and external regulatory relationships ensuring regular and visible reporting is available
• Becoming an in-country specialist on specific regulatory requirements, offering subject matter expertise to the wider operations and front office staff
• Managing the metrics and work queues for the countries you are supporting, looking to identify and resolve key productivity and control issues and trends
• Helping the oversight of regional SLA’s including the management and communication of early warning indicators
• Working closely with operational SMEs to support KYC Leadership in delivering an outstanding performance across the operation, demonstrating excellent behaviors
• Providing End to End dedicated and robust specialist jurisdictional KYC expertise throughout the Refresh Process

What we’re looking for:
• In depth KYC Onboarding and Maintenance knowledge and good knowledge and understanding of the legislation that affects Barclays and our Clients
• Detailed knowledge of Investment and Corporate Banking industry, specifically focused on AML/KYC processes
• Demonstrates gravitas with the ability to manage and influence at a senior executive level across both internal and external stakeholders and customers
• Excellent communication skills, must interact professionally with customers and internal stakeholders at face-to-face meetings or via phone or email

Skills that will help you in the role:
• Analytical and complex problem solving being able to balance the need to meet regulatory and risk management requirements along with excellent client
• Significant process optimization experience across complex, regulatory in nature processes
• Excellent numerical and analytical skills gained in a professional environment with a proven track record in financial services industry
• Experience in planning, delivering and successful execution of operational projects/change

Where will you be working?
Dating from 1922, Barclays has a long-established presence in France. Today, from our office in Paris we provide a full-service Investment Bank offering to our local and global clients. Our integrated coverage model means we can provide our clients with access to deep expertise across sectors, regions and products. We deliver informed strategic advice, comprehensive financial solutions and risk management services, creating sophisticated strategies customized to meet our clients’ needs.

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