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Law Firm Client Intake Specialist
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Job Description
- Req#: 476361
Employer Industry: Legal Services
Why consider this job opportunity:
- Opportunity to make a tangible difference in clients' lives every day
- Flexible remote work options available for weekend shifts
- Supportive and compassionate team environment
- Chance to develop expertise in Oregon's DUI and traffic laws with provided training
- Engage in various office tasks, enhancing organizational and multitasking skills
- Room for growth within a thriving law firm
What to Expect (Job Responsibilities):
- Assist potential clients in understanding their legal options and support them in decision-making
- Maintain detailed documentation of interactions with leads in the CRM system
- Evaluate inquiries to determine case fit and ensure clients feel heard and respected
- Schedule appointments for qualified potential clients to optimize lawyers' schedules
- Manage various office tasks, including email correspondence and data organization
What is Required (Qualifications):
- Must be available to work Sunday through Thursday, with remote options for weekends
- Previous experience in the service industry is preferred
- High school diploma or equivalent is needed; a Bachelor's degree is desired
- Strong communication skills, emotional intelligence, and ability to build relationships
- Ability to learn and understand Oregon's DUI and traffic laws and court systems
How to Stand Out (Preferred Qualifications):
- Personal experience with a DUI is helpful
- Previous customer service or sales experience is preferred
- Proficiency in Microsoft Office products, particularly Microsoft Excel
#LegalServices #ClientSupport #CompassionateCare #CareerGrowth #RemoteWorkOpportunity
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