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Sr. Client Success Specialist (Lifecycle Management/Cisco focus) - Remote
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Job Description
- Req#: 6472168
Employer Industry: Information Technology Consulting
Why consider this job opportunity:
- Salary up to $90,000 USD
- Comprehensive medical, dental, and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match and generous paid time off
- Opportunity for training and development programs
- Collaborative and innovative work culture
- Chance to work with leading technology partners like Cisco Systems
What to Expect (Job Responsibilities):
- Cultivate strong relationships with key client stakeholders and act as the main point of contact for clients
- Lead the onboarding process for new clients, ensuring smooth transitions to technology solutions
- Develop and execute comprehensive strategies to maximize software utilization among clients
- Analyze software usage data to identify cost-saving opportunities and optimize licenses
- Communicate goals and objectives to sales and functional business units, assisting in partner activities
What is Required (Qualifications):
- Minimum 5 years of experience working directly with enterprise-level customers in the Cisco space
- Experience with Cisco licensing models and Smart Accounts
- Cisco Customer Success Manager (DTCSM) certification required
- Strong communication and writing skills
- Bachelor's Degree preferred
How to Stand Out (Preferred Qualifications):
- Excellent people leader and mentor with a collaborative work style
- Ability to manage competing priorities and adapt to evolving circumstances
- Strong computer skills, including proficiency in MS Office and partner portals
- Experience delivering client-focused solutions based on customer needs
#InformationTechnology #ClientSuccess #CareerOpportunity #CompetitiveCompensation #Cisco
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