Lead Analyst – Nectar360 Supplier Analytics

Based in the Sainsbury’s Office in Holborn, we’re recruiting an ambitious Lead Analyst to work closely with decision makers in Nectar360 & Sainsbury’s to drive our media and consultancy proposition to FMCG and GM clients. Nectar360 is the company behind Nectar, the UK’s largest loyalty programme, with 18m members across the country.

Do you take satisfaction in seeing your recommendations implemented in the ‘real world’? Are you analytically creative and motivated by new challenges? Do you have a passion for working with data to drive insight and improve customer understanding?

When you join us you will be providing world-class customer insights for our clients. Utilising the Nectar data to understand how we can personalise the customer experience and drive business impact, this role is a fantastic opportunity to apply your people and analytical leadership skills.

The role, reporting into an Analytics Manager, is based at Holborn on average 1-2 days a week, with home working expected the remainder of the time. Occasional travel to our FMCG clients is required.

What will you be doing?

• Line manage 1 analyst, delivering and driving a pipeline of retail and media consultancy analytics, as well as bespoke media evaluations.
• Use your experience and knowledge to identify and propose innovative analytical solutions, leveraging both Nectar and Sainsbury’s data across a range of areas.
• Deliver grocery and GM analysis for FMCG clients in areas such as customer journeys, segmentation, ranging and health.
• Work collaboratively with the Retail Consultancy and Client Service teams to grow relationships and revenue from within our FMCG client base.
• A proactive approach to improve innovation and automation, bringing together disparate complex data sources into new analytical projects and propositions, including the latest data from around the business such as data relating to Plan For Better or Health.
• Work closely with a multi-disciplined team of retail and market research experts, to help our clients better understand customer behaviour.
• You will be responsible for ensuring these analytical projects are fit for purpose, delivered on time and with quality and have a measurable impact for our clients and on Nectar360 revenue.
• You’ll develop strong working relationships with internal stakeholders and clients, and be an ambassador of your team within Nectar and clients.
• Use your strong communication skills to demonstrate the value of Nectar360 services and products.
• Ensuring output is always accurate and actionable, with appropriate technical expertise and recommendations.
• Deliver success, provide day to day support to other analysts, ensure their wellbeing, developing analytical and commercial skills.
• You’ll be helping to plan the workload across the team, leading prioritisation of changes with clients and internal stakeholders.
• Lead the hiring process when needed, ensuring the recruited analysts are of the highest calibre.

What we would like you to have:

• 4+ years’ experience, ideally in a client facing analytics role.
• Experience in grocery retail / consumer insight.
• Proven ability to explore business performance and deliver analysis that has commercial impact.
• Experience of line management is desirable.
• Excellent communication skills with proven success of collaborating with internal stakeholders and clients.
• Experience of optimal application of statistical and data science techniques (regression models, clustering, statistical tests).
• Strong experience of customer databases and analytical tools (including SQL, VBA, R or Python).
• Experience of BI tools (e.g. Tableau or Business Objects) and AWS/Snowflake would be advantageous.
• A proven track record of process improvement or automation.
• Experience of customer data and the loyalty industry is desirable.
• Experience of SKU level analytics is desirable.

This role will suit you if:

• You’re looking to grow your career in a fast paced, commercial environment.
• You’re developing your skills through exposure to interesting work and increasingly complex commercial projects, coupled with responsibility for a managing and developing a team of talented analysts.
• You thrive on excellence all the way. More than just attention to detail, you need to be ready to recommend the best techniques as well as deliver accurately and on time.
• You’re looking for variety and new challenges. We work with a wide range of contacts across Nectar360 and Sainsbury’s, providing analytical advice to multiple business units. No two questions are the same, so you’ll need to be analytically creative whilst thinking on your feet to understand the real question we need to answer.

What we offer

• Colleague discount across the multi-brands – Sainsbury’s, Argos and Habitat
• Holiday allowance
• Bonus scheme
• Pension plan
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more

You’ll also benefit from being part of the wider Data & Analytics community at Sainsbury’s. We have Big Data with a great culture and huge learning and development opportunities.

Flexible working and job share conversations are encouraged. We’re proud to be an equal opportunities employer that champions a diverse and inclusive culture. If you’re reading this, even if you’re not 100% sure you’re there with your experience, we’d still love to hear from you.

Qualifications

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).

Responsibilities

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered and fuelled by data — and by great relationships with some of the UK’s favourite brands. The Nectar 360 team focuses on developing loyalty programmes, turning amazing data into something that makes a difference, traditional media and digital. It’s like an agency-within-a-retailer, and retail media is crucial. The culture might not be what you expect either, because there’s no set-up quite like this one. The team is a real priority because it’s connected to everything the business does and drives profitability. It’s where you can take risks, learn from them and be recognised.