• Job Description

  Req#: 3815771

  Position Summary

  The Lead Case Manager provides a variety of services designed to meet the basic needs of clients and assist them in planning to meet their on-going needs to attain self-sufficiency. Works within an-inter-disciplinary team to create and evaluate resident individualized case plans and provide support, information, and referral sources.

  Specific Job Duties/Responsibilities

  • Develop and ensure a safe and supportive environment for clients.
  • Interview and assess clients for direct services, develop a case plan for the client to include short term and long term goals.
  • Re-evaluate goals with clients at regular meetings to include a 30 day, 60 day, 90 day, and annual check in.
  • Meet with the client bi-weekly for face to face case management services or schedule regular contact meetings as outlined per contract
  • Maintain regular communication with the Associate Director of Case Management and the Program Manager on issues involving the community, program, clients, and other stakeholders.
  • Collaborate with partner agencies and other professionals to coordinate client needs and preferred treatment methods
  • Participate in organization-wide meetings and committees, departmental meetings, team meetings and trainings as assigned.
  • Create, develop, and implement individual and group activities to educate and promote self-sufficiency
  • Present psychosocial needs, strengths and concerns of clients during supervision, interdisciplinary meetings, and care coordination meetings
  • Refer client to community resources for housing, employment, or substance use treatment to assist in recovery
  • Makes appropriate referrals for mental health, medical care, employment, and housing
  • Create and maintain case notes, including but not limited to legal documentation, assessments, medical reports, referrals, educational, service updates, etc.
  • Serves as the team lead for HMIS/OCTO data entry and reporting
  • Report all serious incidents, allegations, grievances, and sensitive situations to the Program Manager immediately.
  • Complete incident reports as needed.
  • Complete room check and unit checks as directed by contract.
  • Provide witness testimony in court appearances for clients for status cases based on mental health concerns
  • Coordinate and discuss client challenges and resources for current client caseload
  • Other duties as assigned

• About the company

  N Street Village empowers homeless and low-income women in Washington, D.C. to claim their highest quality of life by offering a broad spectrum of services, housing, and advocacy in an atmosphere of dignity and respect. We help women achieve stability ...

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