• Job Description

  Req#: R-388016

  Why Wells Fargo:

  This is where your true career begins. We ranked #3 on the 2022 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S. At Wells Fargo, we support employees’ career aspirations and growth. We’re proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace. We offer competitive salaries and one of the richest benefits packages in the industry. Our Total Rewards program focuses on wellness, work-life balance and the financial health of our employees. Our customers invest with us, we invest in you. Apply today.

  At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

  Learn more about the career areas and lines of business at wellsfargojobs.com

  About this role:

  Wells Fargo is seeking a Lead Control Management Officer who will serve as the Business Control Manager (BCM) for Enterprise Functions Technology responsible for Enterprise Shared Services (ESS) which includes supporting ServiceNow portfolio. The Lead Control Management Officer will focus on high priority initiatives & book of work portfolio aligned to Enterprise Shared Services (ESS). This includes managing control activities across the portfolio.

  
  In this role, you will:

  • Lead complex initiatives designed to mitigate current and emerging risks with broad impact
  • Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area
  • Engage with all levels of roles across the portfolio group, and serve as an experienced advisor in designing and implementing risk mitigation strategies, business processes, and controls that mitigate risks and address regulatory requirements
  • Monitor moderately complex business specific programs & products, and provide risk management consulting to support in designing and implementing risk-mitigation strategies
  • Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area
  • Develop and implement risk monitoring and risk reporting processes and controls
  • Collaborate with relevant business group or functional area to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies
  • Partner with lines of defense, Operations Risk, internal audit and technology leaders to execute governance and accountability across WFT initiatives
  • Escalate issues/risks to initiative leads and/or CIO teams to ensure timely resolution and well in advance of execution plan end dates

  Required Qualifications

  • 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  
  Desired Qualifications:

  • 5+ years strong control evaluation/testing and/or Audit experience
  • 2+ years of ServiceNow experience in one or a combination of the following: building, implementing, maintaining platform technologies.
  • Prior experience in risk process improvement, standardization and automation of business and control processes, quality assurance and control routines, and risk and control metrics and reporting.
  • Comprehensive understanding of risk types, methodologies, and frameworks for evaluating or testing controls and assessing results, and identifying control deficiencies
  • Knowledge and understanding on Control Programs including Risk and Control Self-Assessment (RCSA), executing the RCSA (risk identification, risk assessment - inherent/residual, and control design and Issue Management.
  • Experience across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics governance, risk assessment and control design
  • Direct experience with Issue Management Life Cycle and issue & corrective action remediation
  • Track record of providing constructive challenge with appropriate escalation, root cause analysis and offering solution
  • Experience assessing control design and performance through testing, audit or Risk Control Self-Assessment practices
  • Comprehensive understanding of operational risk management in the financial services or other highly regulated industries
  • Experience in assessing risk, reviewing risk ratings, identifying control gaps and determining the appropriate evaluation methodology.

  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work effectively, as well as independently, in a team environment
  • Ability to interact with integrity and a high level of professionalism with all levels of customers, team members and management

  Locations:

  • 141278 CIC Customer Information Ctr 1525 W W T Harris Blvd Charlotte, NC
  • 141753 Three Wells Fargo Center 401 S Tryon St., Floors 17-18 Charlotte, NC
  • 144039 550 S Tryon, floors 30, 39, and 41 Charlotte, NC
  • 109845 Brigham Building (Ballantyne) 11625 N Community House Rd, 8th floor Charlotte, NC
  • 192492 Dallas Central, 1445 Ross Ave., 4th floor Dallas, TX
  • 107555 250 E John Carpenter Freeway, 2nd floor Dallas, TX
  • 150496 West Des Moines Campus, 800 S Jordan Creek Pkwy Mountain Meadows Building, 1st floor Des Moines, IA
  • 107480 300 Metropoint, 300 HIGHWAY 169 S., 7th floor, Minneapolis, MN
  • 109667 600 S 4th St., 9th floor Minneapolis, MN
  • 103184 Shoreview Operations Center, 1801 Park View Dr., 1st floor Minneapolis, MN
  • 107689 2850 S Price Rd., E Building, Chandler Campus, 1st floor Phoenix, AZ
  • 101497 11601 N Black Canyon Hwy, 1st floor, Phoenix, AZ
  • 150399 1150 W Washington, 2nd floor Phoenix/Chandler, AZ
  • 145789 4101 Wiseman Blvd, Building 308, 1st floor San Antonio, TX
  • 106312 150 E 42nd St., 25th floor NEW YORK New York Metro Area, NY
  • 141484 190 River Road, 3rd floor New York Metro Area, NJ (
  • 109022 2200 Concord Pike, 6th floor Philadelphia, PA /Wilmington, DE
  • 102557 333 Market St., 32nd floor San Francisco Bay Area, CA

  
  Job Expectations:

  • Position offers a hybrid work schedule in which you are required to work in office 3 days per week at a minimum in one of the locations listed below
  • Relocation assistance is not available for this position
  • Visa sponsorship is not available for this position

  Pay Range
  

  Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

  $111,100.00 - $237,100.00

  Benefits

  Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan
  • Paid Time Off
  • Parental Leave
  • Critical Caregiving Leave
  • Discounts and Savings
  • Health Benefits
  • Commuter Benefits
  • Tuition Reimbursement
  • Scholarships for dependent children
  • Adoption Reimbursement

  Posting End Date:

  1 Aug 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

  Wells Fargo Recruitment and Hiring Requirements:

  a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

  b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

• About the company

  Wells Fargo & Company is an American multinational financial services company with corporate headquarters in San Francisco.

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