California Jobs

Lead Field Service Technician - Water Purification Systems


PayCompetitive
LocationAlameda/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 32419419087

      Lead Field Service Technician - Water Purification Systems

      Position Overview

      Join our dynamic team as a Lead Field Service Technician, playing a vital role in establishing and expanding our presence in the San Francisco Bay Area. You'll be among our first hires in the region, directly engaging with customers to provide exceptional technical support, fostering strong client relationships, and shaping the future of our service operations. This is your chance to take charge of your territory and contribute significantly as we grow our Field Service team.

      Key Responsibilities

      • Act as the primary contact for clients in your area, ensuring outstanding service and building lasting relationships.
      • Carry out on-site troubleshooting, installation support, commissioning, and preventive maintenance on ultra-pure water purification systems.
      • Deliver classroom and hands-on training for customers regarding equipment operation, maintenance, and safety protocols.
      • Diagnose and resolve complex field service issues, focusing on electrical, mechanical, and instrumentation challenges.
      • Adjust systems to align with specified technical and performance requirements.
      • Identify and communicate service opportunities proactively to enhance system reliability and efficiency.
      • Document and submit timely and detailed service reports using integrated computer tools.
      • Collaborate with internal teams to share field insights and contribute to ongoing improvements.
      • Efficiently manage your travel logistics, expenses, and scheduling across multiple customer locations.

      Qualifications & Experience

      • High school diploma or equivalent required; technical training or certification highly preferred.
      • 4-6 years of experience with electrical and mechanical systems in an industrial or OEM environment.
      • PLC experience required, including troubleshooting and adjustments.
      • Ability to read and interpret technical drawings, wiring schematics, and blueprints.
      • Experience with instrumentation and industrial electrical components is beneficial.
      • Water purification system knowledge is a plus; training will be provided.
      • Strong understanding of industrial safety practices (electrical, mechanical, chemical, etc.).
      • Effective, customer-focused communicator who can operate independently.
      • Proficient in Microsoft Office and field service reporting platforms.
      • Willingness to travel throughout the Bay Area and occasionally beyond.

      Why Join Us?

      • Enjoy a competitive base salary along with travel and expense allowances.
      • Seize the chance to lead the development of our Bay Area service operations.
      • Work with the latest water treatment technologies in a team that values your contributions.
      • Benefit from structured training and clear pathways for career advancement.
      • Join a trusted brand recognized for quality, innovation, and customer satisfaction.
  • About the company

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