Introduction

At Lutheran Senior Services, team members at all levels find their calling in our mission of Older Adults Living Life to the Fullest. In this work environment, all team members are part of a community and appreciated by the people they work with – residents and coworkers – every day.

Summary

The Lead Housekeeping Associate provides excellent housekeeping service to our residents and maintains the community in an orderly and sanitary condition. In a lead position, this role involves training and oversight of Housekeeping Associates under the direction of the Supervisor.

Responsibilities

1. Delegates and monitors work assignments for Housekeeping Associates

2. Assists in training and acclimating new employees and models and provides feedback on the standards of performance and work practices in the housekeeping department

3. Assists Housekeeping Supervisor with employee evaluation and counseling

4. Performs a variety of general cleaning duties to include dusting high and low, scrubbing, wiping, mopping wet and dry floors, vacuuming and any other assigned cleaning duties

5. Performs cleaning in a variety of areas including resident rooms, dining areas, kitchens, living rooms and other general living areas, hallways, stairwells, elevators, bathrooms, recreation areas, nursing stations, medication rooms, clean and soiled utility rooms, break rooms, offices and any other assigned areas

6. Performs carpet care and resilient floor cleaning according to procedure and as assigned

7. Mixes, labels, monitors, and properly utilizes a variety of approved cleaning products

8. Conducts specialized clean-up according to procedure and utilizes proper equipment such as blood spill and hazardous material clean-up

9. Provides excellent customer service and is courteous to residents, families, and coworkers.

10. Follows infection control procedures, including proper hand washing, trash/waste storage and disposal and wearing protective clothing and equipment when handling waste and cleaning agents; Follows all safety procedures and protocol as dictated by LSS policy, federal and state regulations and standard housekeeping practice and reports all hazardous conditions, defective equipment and accidents or incidents to the supervisor immediately

Qualifications, Knowledge, Skills & Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

1. 2 – 4 years of housekeeping experience in a long-term care setting

2. Ability to train other employees and perform in a lead role

3. Ability to interact with residents and provide excellent customer service

Physical Requirements and Working Conditions

The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to touch, handle, or feel objects, tools, or controls; and talk to hear. The employee frequently is required to sit; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance and taste or smell.

• Must be able to lift up to 55 lbs.

• Must be able to push/pull 50 lbs.

A well-lighted and ventilated working area that has its own temperature control system (air conditioning and heat), occasional minimal exposure to outdoor elements. On occasion, may be subject to emotionally upset residents, or family members. Is willing to work beyond normal working hours and on weekends and holidays when necessary. Is subject to exposure to fumes or airborne particles, and toxic or caustic chemicals. Is subject to exposure to infectious waste, diseases, conditions, etc., including exposure to the AIDS and Hepatitis B virus within guidelines of standard precautions.

This job description is intended to describe the general nature and level of work performed by those assigned to this classification. This job description in no way states or implies that these are the only duties to be performed by those occupying this position. The job description and job functions described herein are subject to possible modification by LSS in accordance with applicable federal, state, and local laws.