NHS
Lead Nurse for Quality
This job is now closed
Job Description
- Req#: S0001-25-0032?language=en&page=1047&sort=publicationDateDesc
- Oversee incident and complaints management, and support organisational learning.
- Lead internal quality assurance processes and external compliance reporting.
- Provide professional advice and support to clinical and operational teams.
- Collaborate with One Herefordshire partners to enhance system-wide quality efforts.
- Mentor, develop, and inspire the general practice nursing workforce.
- Current NMC registration and a background in general practice or primary care.
- Proven track record in clinical leadership, quality assurance, and improvement.
- Excellent communication, influencing, and partnership-building skills.
- continue our effective incident and complaints processes and further develop our embedded learning and safety culture.
- oversee the process for management of incidents, concerns, complaints and litigation, and provide support for the organisation to participate in these investigations; ensuring we provide a dynamic, high quality, responsive and proactive approach.
- oversee the liaison and next steps in learning from incidents from within the organisation or shared across Herefordshire General Practice, including effective communication e.g. newsletters and leading discussions within forums, meetings or Taurus Healthcare board.
- oversee the organisations risk register.
- continue our effective incident and complaints processes and further develop our embedded learning and safety culture.
- oversee the process for management of incidents, concerns, complaints and litigation, and provide support for the organisation to participate in these investigations; ensuring we provide a dynamic, high quality, responsive and proactive approach.
- oversee the liaison and next steps in learning from incidents from within the organisation or shared across Herefordshire General Practice, including effective communication e.g. newsletters and leading discussions within forums, meetings or Taurus Healthcare board.
- oversee the organisations risk register.
- Dynamic, passionate, open, participative, and supportive leadership style.
- Team player with ability to lead and develop teams to improve quality of care.
- Strong quality improvement values with focus on safety and no blame culture.
- Excellent interpersonal skills.
- Strong influencing skills with the ability to shape development across the organisation including staff, partners and stakeholders .
- Recent experience in quality assurance role including investigation, managing risk and embedding lessons learnt within an organisation.
- Demonstrable track record of achievement in quality assurance role including patient safety and experience.
- Experience of working with patients and the public to enhance and develop patient pathways.
- Understanding of information governance requirements.
- Excellent IT skills.
- Experience of using incident, complaint and risk management software -preferably Datix.
- Experience in urgent care service and/or primary care setting.
- Experience of leading service and/or transformational change.
- Experience of effective partnership working with external stakeholders.
- Experience of working within a senior management team.
- Experience with working in or with General Practice.
- Required to commute within and outside of County as and when required.
- Possession of degree or equivalent experience.
- Masters degree or working towards/or equivalent experience.
- Current NMC registration.
- Evidence of continuous professional and personal development.
- Evidence of recent management and leadership development.
- Qualification or equivalent experience in Quality Improvement/QI methodology or Change Management.
- Teaching Experience / Qualification.
- Dynamic, passionate, open, participative, and supportive leadership style.
- Team player with ability to lead and develop teams to improve quality of care.
- Strong quality improvement values with focus on safety and no blame culture.
- Excellent interpersonal skills.
- Strong influencing skills with the ability to shape development across the organisation including staff, partners and stakeholders .
- Recent experience in quality assurance role including investigation, managing risk and embedding lessons learnt within an organisation.
- Demonstrable track record of achievement in quality assurance role including patient safety and experience.
- Experience of working with patients and the public to enhance and develop patient pathways.
- Understanding of information governance requirements.
- Excellent IT skills.
- Experience of using incident, complaint and risk management software -preferably Datix.
- Experience in urgent care service and/or primary care setting.
- Experience of leading service and/or transformational change.
- Experience of effective partnership working with external stakeholders.
- Experience of working within a senior management team.
- Experience with working in or with General Practice.
- Required to commute within and outside of County as and when required.
- Possession of degree or equivalent experience.
- Masters degree or working towards/or equivalent experience.
- Current NMC registration.
- Evidence of continuous professional and personal development.
- Evidence of recent management and leadership development.
- Qualification or equivalent experience in Quality Improvement/QI methodology or Change Management.
- Teaching Experience / Qualification.
Job summary
Taurus Healthcare is seeking an experienced and motivated Lead Nurse for Quality to provide strategic and professional leadership in quality, safety, clinical governance and improvement across our services. This is a senior role that offers the opportunity to influence service delivery and develop a culture of continuous learning and improvement. Youll lead on patient safety systems, oversee regulatory compliance (including CQC), and work closely with stakeholders to ensure the highest standards of care are delivered.
This is a unique opportunity to step into a senior leadership role where you will:
Champion the delivery of high-quality, safe, and effective care across our services.
Lead on clinical governance, regulatory compliance, including CQC, and patient safety initiatives.
Drive quality improvement and foster a culture of learning and innovation.
Represent and elevate nursing and allied health professional voices across the system.
*This position is for 21 to 30 hours per week with potential to increase to full time with clinical work *
* Hybrid working -Taurus Main Office & Home Working*
Main duties of the job
You will lead and manage governance, risk, compliance and quality improvement functions, driving excellence across clinical services. Youll provide senior nursing leadership, oversee infection prevention and safeguarding, and shape policy and practice through robust clinical governance. You'll work with internal teams and external partners, offering advice, training and mentorship to support nursing and allied health colleagues, helping embed a learning culture and improve patient outcomes.
Key Responsibilities:
What Youll Bring:
About us
Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 185,000 patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible.
At Taurus Healthcare we strive to create a diverse, inclusive workplace, and welcome applications from candidates from all backgrounds including those from Military Veterans and family members of serving personnel.
Taurus Healthcare offer many employee benefits, such as:
Access to a generous NHS pension scheme with 20.68% employer contribution.
33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff).
Access to an extensive Employee Benefits Programme (Vivup) offering:
o 24/7 access to counselling services
o Salary sacrifice scheme for cars and bikes
o Access to a wide range of discounts from national retailers
Access to the Blue Light extensive discount scheme.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Details
Date posted
11 June 2025
Pay scheme
Other
Salary
£49,777.43 to £54,105.90 a year Full Time Equivalent.
Contract
Permanent
Working pattern
Part-time
Reference number
S0001-25-0032
Job locations
Taurus Healthcare Ltd
Whitecross Road
Hereford
HR4 0DG
Job descriptionJob description
Job responsibilities
The Lead Nurse for Quality will support the Medical Director, the AD of Nursing and Clinical Services, and the wider team to deliver clinical leadership, ensuring the delivery of safe, effective, high quality care and consistent achievement of care standards. The post-holder will provide leadership to facilitate consistent best practice.
To oversee the governance, quality assurance and compliance of services provided by Taurus Healthcare, ensuring alignment with regulatory frameworks such as Care Quality Commission standards.
To oversee clinical governance activities for Taurus Healthcare regulated activity, including Much Birch Surgery, to ensure high quality, safe and effective patient care.
To provide senior nursing leadership for Taurus Healthcare strengthen general practice nursing.
To promote a safety and quality culture across Taurus Healthcare services to continuously drive and inform continuous improvement in the care delivered.
To be the strategic lead for Infection Prevention and Control for Taurus Healthcare.
KEY FUNCTIONS:
Support the delivery of the organisations governance, quality, risk and regulatory compliance agenda to meet local, regional and national requirements:
Provide strategic oversight and operational expertise in patient safety software system, (including being the named software asset owner and administrator) for Taurus Healthcare.
Provide strategic direction and representation for nurses and allied health professionals in Taurus clinical services, alongside nurse leads.
To provide robust Clinical Governance for Taurus Healthcare services:
o promote a just and safe culture across the organisation.
o ensure compliance with healthcare legislation and regulations through the delivery of quality assurance strategies, policies and operational frameworks.
o ensure service compliance with all clinical governance activities, including audit, clinical risk management, IPC, safeguarding, patient safety and patient experience.
o oversee internal and external governance and quality related reporting.
o advise and when required lead investigations, the development and implementation of action plans, and their delivery within agreed timescales.
o ensure the highest standards of quality and safety reporting and clinical governance activities are maintained within the organisation.
o ensure effective mechanisms for patient feedback are in place which inform and support a culture of continuous learning and improvement.
o Lead and support the review process for policies, procedures and standard operating procedures.
o demonstrate the acquisition and application of knowledge in line with current research and evidence based practice.
o promote a positive learning environment.
o To attend and provide clinical representation at Taurus Health and Safety Committee.
To provide the following lead functions for Taurus Healthcare:
o Safeguarding Lead, (alongside the Medical Director) and provide the annual safeguarding report to Herefordshire General Practice board.
o DOLS and mental capacity lead for Taurus Healthcare.
o IPC Lead.
o CQC Lead, in support of the Registered Manager and with support from Central Services Office for Quality and Governance overseeing the CQC compliance of Taurus Healthcare.
To ensure follow up of all related internal and external governance and quality related reports, coordinating the development and implementation of action plans, and their delivery within agreed timescales.
To develop and deliver corporate quality and safety objectives.
To support professional concerns and fitness to practice matters, supporting associate directors in the organisation in the management of these.
To provide quarterly quality reports into Performance Management Board and other meetings as required.
To attend and contribute to the agenda of One Herefordshires Safety in Sync meetings.
* A full Job Description & Person Specification is attached to this advert*
Job responsibilities
The Lead Nurse for Quality will support the Medical Director, the AD of Nursing and Clinical Services, and the wider team to deliver clinical leadership, ensuring the delivery of safe, effective, high quality care and consistent achievement of care standards. The post-holder will provide leadership to facilitate consistent best practice.
To oversee the governance, quality assurance and compliance of services provided by Taurus Healthcare, ensuring alignment with regulatory frameworks such as Care Quality Commission standards.
To oversee clinical governance activities for Taurus Healthcare regulated activity, including Much Birch Surgery, to ensure high quality, safe and effective patient care.
To provide senior nursing leadership for Taurus Healthcare strengthen general practice nursing.
To promote a safety and quality culture across Taurus Healthcare services to continuously drive and inform continuous improvement in the care delivered.
To be the strategic lead for Infection Prevention and Control for Taurus Healthcare.
KEY FUNCTIONS:
Support the delivery of the organisations governance, quality, risk and regulatory compliance agenda to meet local, regional and national requirements:
Provide strategic oversight and operational expertise in patient safety software system, (including being the named software asset owner and administrator) for Taurus Healthcare.
Provide strategic direction and representation for nurses and allied health professionals in Taurus clinical services, alongside nurse leads.
To provide robust Clinical Governance for Taurus Healthcare services:
o promote a just and safe culture across the organisation.
o ensure compliance with healthcare legislation and regulations through the delivery of quality assurance strategies, policies and operational frameworks.
o ensure service compliance with all clinical governance activities, including audit, clinical risk management, IPC, safeguarding, patient safety and patient experience.
o oversee internal and external governance and quality related reporting.
o advise and when required lead investigations, the development and implementation of action plans, and their delivery within agreed timescales.
o ensure the highest standards of quality and safety reporting and clinical governance activities are maintained within the organisation.
o ensure effective mechanisms for patient feedback are in place which inform and support a culture of continuous learning and improvement.
o Lead and support the review process for policies, procedures and standard operating procedures.
o demonstrate the acquisition and application of knowledge in line with current research and evidence based practice.
o promote a positive learning environment.
o To attend and provide clinical representation at Taurus Health and Safety Committee.
To provide the following lead functions for Taurus Healthcare:
o Safeguarding Lead, (alongside the Medical Director) and provide the annual safeguarding report to Herefordshire General Practice board.
o DOLS and mental capacity lead for Taurus Healthcare.
o IPC Lead.
o CQC Lead, in support of the Registered Manager and with support from Central Services Office for Quality and Governance overseeing the CQC compliance of Taurus Healthcare.
To ensure follow up of all related internal and external governance and quality related reports, coordinating the development and implementation of action plans, and their delivery within agreed timescales.
To develop and deliver corporate quality and safety objectives.
To support professional concerns and fitness to practice matters, supporting associate directors in the organisation in the management of these.
To provide quarterly quality reports into Performance Management Board and other meetings as required.
To attend and contribute to the agenda of One Herefordshires Safety in Sync meetings.
* A full Job Description & Person Specification is attached to this advert*
Person SpecificationPerson Specification
Leadership and Management Style
Essential
Experience
Essential
Desirable
Other Requirements
Essential
Qualifications
Essential
Desirable
Leadership and Management Style
Essential
Experience
Essential
Desirable
Other Requirements
Essential
Qualifications
Essential
Desirable
Additional informationDisclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Taurus Healthcare Limited
Address
Taurus Healthcare Ltd
Whitecross Road
Hereford
HR4 0DG
Employer's website
https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)
Employer details
Employer name
Taurus Healthcare Limited
Address
Taurus Healthcare Ltd
Whitecross Road
Hereford
HR4 0DG
Employer's website
https://www.herefordshiregeneralpractice.co.uk (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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