Baptist Health South Florida
Lead Patient Access Scheduler, BHMG Cardiology Scheduling, FT, 8:30A-5P
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Job Description
- Req#: 153023
Employer Industry: Healthcare
Why consider this job opportunity:
- Estimated pay range of $20.02 - $24.22 per hour, depending on experience
- Opportunity for career advancement and growth within the organization
- Work in a supportive and collaborative environment with a focus on service excellence
- Chance to make a positive impact on patient experiences and community health
- Participate in departmental initiatives and committees to foster professional development
What to Expect (Job Responsibilities):
- Schedule patient appointments for various services, ensuring accurate demographic and insurance information is obtained and verified
- Register patients and enter data into the scheduling system while meeting individual quality metrics
- Serve as a Patient Access resource and take on leadership responsibilities in the absence of a Manager/Supervisor
- Assist in supporting departmental initiatives and participate in go-lives
- Provide professional, compassionate, and friendly service to patients, families, and community members
What is Required (Qualifications):
- Minimum of 2 years of Patient Access experience for internal staff
- Must meet/exceed BHSF registration accuracy and productivity standards for at least the most recent 12 months
- Ability to work in a high-volume, fast-paced environment and perform basic mathematical calculations
- Detail-oriented with excellent customer service and interpersonal communication skills
- Knowledge of healthcare regulatory guidelines, including HIPAA, AHCA, EMTALA, and Medicare coverage structure
How to Stand Out (Preferred Qualifications):
- Associate's Degree preferred, along with 2 years of Patient Access experience, or 3 years of Patient Access/Leadership experience in lieu of a degree
- Bilingual in English and Spanish/Creole
- Familiarity with insurance contracts and scheduling guidelines/protocols
- Experience with Microsoft Office products and EMR applications
- Knowledge of medical terminology
#Healthcare #PatientAccess #CareerOpportunity #ServiceExcellence #BilingualPreferred
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Baptist Health South Florida is a faith-based, not-for-profit healthcare organization and clinical care network in southern Florida.
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