• Job Description

  Req#: R202333729

  Company:

  Cox Communications, Inc.

  Job Family Group:

  Business Operations

  Job Profile:

  Lead Project / Program Manager

  Management Level:

  Manager - Non People Leader

  Travel %:

  No

  Work Shift:

  Day (United States of America)

  Job Description:

  Cox Communications is the largest private telecom company in America, proudly serving six million homes and business. That may sound like a lot, but we also proudly serve our employees and communities. Our commitment to mindful, meaningful moments of connection isn’t limited to just our people, but also covers our products, services, and career opportunities. Come build a better future with us at Cox!

  This project leader will plan, organize, secure, and manage resources to bring about the successful completion of Product and/or Speed Plan program goals and objectives. Projects are time sensitive with ambiguous content. Partners with Product, Technology, Engineering, and Operations project stakeholders to deliver across cross-functional teams. Facilitates meetings to execute strategic deliverables to drive key decisions.

  Common deliverables include Executive presentations, strategic governance, meeting agendas, meeting minutes, key performance dashboards, project schedules, communication plans, risk management plans, status updates, project budget, reporting, and tracking. Uses network terminology, as well as business acumen in addition to industry recognized/generally accepted PM knowledge to achieve a project’s stated objectives. Typically, this individual does not independently deliver content or decisions which define final project deliverables.

  Primary Responsibilities and Essential Functions:

  • Manages multiple complex and strategic projects under minimal supervision. May also lead large multi-year programs, such as the Speed Program, which include multiple projects across a variety of functional areas. Manages Speed Plan roadmap and program deliverables under minimal supervision.

  • Serves as the liaison between Technology, Engineering and Product and Operations teams.

  • Facilitates discussions to drive directional alignment of program roadmap.

  • Manages budget including tracking of status, variance explanations and resolving cost issues against the approved Earmark.

  • May provide guidance and direction to more junior project management staff, including resource onboarding and execution support.

  • Develops detailed project schedules, project estimates, resource plans, and status reports; tracks key project milestones and adjusts project plans and/or resources to meet needs of customers.

  • Coordinates the resources necessary to successfully complete the project.

  • Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations.

  • Communicates major milestones and reports on project progress throughout the project lifecycle or specific phases within the Solutions Delivery Life cycle (SDLC).

  • Identifies potential program/project dependencies and risks; conducts regular status meetings to review activities; manages prioritization across multiple projects.

  • Sets and manages client expectations, managing and escalating issues and changes.

  • Measures progress toward goals and revises project objectives; documents and applies change control procedures.

  • Evaluates the impacts and risks of changes from multiple perspectives, assigns tasks that are necessary to reduce or eliminate those considerations.

  • Creates Executive level presentations as needed.

  • Manages the creation and tracking of processes, procedures, and documentation that improve program governance. Serves as champion of Cox Communication’s EPMO Governance Methodology.

  Qualifications

  Minimum:

  • Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 18 years’ experience in a related field.

  • Demonstrated analytic, strategic and tactical planning skills.

  • Strong time management and prioritization skills with a demonstrated ability to execute against multiple projects and excel in a fast-paced, cross-functional and results-oriented work environment.

  • Excellent written and verbal communication skills.

  • Excellent collaboration and interpersonal skills, with proven ability to work with all levels and functions within the organization. Experience with Technology and Engineering development activities

  • Proficient in Microsoft PowerPoint

  • Executive Presentation

  • Meeting Facilitation

  Preferred:

  • Working knowledge of a Telecommunications network desired

  • PMP certification desired

  • Working knowledge of JIRA and Confluence desired

  About Us:

  Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

• About the company

  Cox Communications, Inc. is an American digital cable television provider, telecommunications and home automation services.

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