• Job Description

  Req#: R-0000088367

  Job Summary

  Salesforce Leads in the technical design and development of cross-functional, multi-platform application systems. Applies extensive, in-depth knowledge, skills, and practices to perform complex assignments.

  Job Description

  What is the opportunity?

  As the Lead Salesforce Developer for the SF Platform within Wealth Management Canada (WMC), you will have a leadership role in the implementation of Salesforce Financial Services Cloud (FSC) as the new WMC CRM platform, providing input into the overall solution design that accounts for how key CRM internal aspects need to be setup, as well as integration points and processes to implement the functional capabilities needed for CRM to transform RBC WMC’s ability to engage with clients and derive key data driven analytics. You’ll be joining a diverse and inclusive agile lab delivering solutions on Salesforce’s Financial Services Cloud and Lighting platform.

  What will you do?

  • Assess and analyze business strategy, business requirements, current state environment and technology choices to evaluate solution alternatives that meet business sponsor needs in simplest possible way taking full advantage of CRM product features, factoring impact across LoBs using CRM and FSC Org structure.
  • Build strong understanding of business domain functionality and technology options, in order to identify requirements “trade-offs” to meet business objectives and technology evolution
  • Act as a SF SME to other teams to ensure knowledge is propagated across Wealth i.e. upskill staff, training, etc.
  • Ensure both functional and non-functional considerations (resiliency, scalability, security etc) are factored not only in pragmatic way for the solution but also in support to long-term strategy realization
  • Provide expert counseling and support to the engineering team on construction and maintenance of robust, secure and efficient applications supporting the RBC WMC business
  • Contribute to the design and development on the Salesforce Financial Service Cloud to drive business value
  • Provide thought leadership and direction for the RBC WMC CRM transformation onto the Salesforce platform & support in DevOps development and process efficiencies

  What do you need to succeed?

  Must-have

  • Bachelor’s degree in computer science, mathematics or engineering with 8+ years of development experience, including 5 years of Salesforce Platform experience delivering large projects/programs: Salesforce configuration, customization and development using Salesforce.com
  • 3+ years working in a tech lead role on engineering teams customization and development using Salesforce.com
  • Hands-on experience with the Lightning platform including APEX coding, Lightning Web Components, API’s and Salesforce Data Model as a SF Architect role
  • Deep understanding of the Salesforce platform and its architecture and product suite including Sales & Service Cloud and/or Financial Services Cloud
  • Experience integrating Salesforce applications with 3rd party systems using Mulesoft, REST API and event based integration patterns
  • Salesforce Certifications: Salesforce Architect, Salesforce Administrator, Platform Developer I (PDI)
  • Experience with DevOps pipeline and building Destructive.xml and managing rollback strategy in Salesforce

  Nice-to-have

  • Expertise in Cloud Computing, virtualization and SaaS Platforms (beyond CRM)
  • Expertise in data migration initiatives
  • Experience implementing CRM solutions in the financial sector
  • Experience with Salesforce DevOps best practices and tools including Git, Jenkins, Flosum
  • Wealth Management industry experience related to business processes and workflows
  • Experience with CRM Analytics (prev. Tableau CRM), Next Best Action, etc.

  What’s in it for you?

  We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

  #LI-hybrid

  #LI-post

  #TECHPJ

  Job Skills

  Active Learning, Agile Methodology, Application Integrations, Detail-Oriented, Emerging Technologies, Enterprise Application Delivery, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC)

  Additional Job Details

  Address:

  RBC CENTRE, 155 WELLINGTON ST W:TORONTO

  City:

  TORONTO

  Country:

  Canada

  Work hours/week:

  37.5

  Employment Type:

  Full time

  Platform:

  TECHNOLOGY AND OPERATIONS

  Job Type:

  Regular

  Pay Type:

  Salaried

  Posted Date:

  2024-05-22

  Application Deadline:

  2024-08-07

  Inclusion and Equal Opportunity Employment

  At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
  
  We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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  Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

• About the company

  Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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