• Job Description

  Req#: 436fdb36-83ab-4df0-a85e-96b9a378bac6
  Job title: LEAP and Housing Data Integrity Worker
  Department: Housing
  Reports to: Housing Manager and Team Lead, HSP, LEAP and Admin Services
  Hours of work: 8:30 a.m. – 4:30 p.m.
  
  
  Job purpose
  
  
  The LEAP and Housing Data Integrity Worker will be responsible for maintaining and updating accurate client records on Homelessness individual and families information system (HIFIS) database. Along with the Housing Team Leads, the successful incumbent will act as point of contact for any HIFIS-related questions. Under the direction of the Housing Manager, the LEAP and Housing Data Integrity Worker will also be responsible for producing monthly, quarterly, and yearly statistical reports for Housing Stability Program (HSP) and Low-Income Energy Assistance Program (LEAP) and will review and assess LEAP applications.
  
  
  Company Overview
  
  
  Community Development Council Durham (CDCD) is an independent, not-for-profit social planning organization that has been working to enhance the quality of life for individuals, families and communities in Durham for over 50 years. We organize a variety of research, community development and social planning initiatives as well as administer and deliver front line social service programs. Please visit us at www.cdcd.org for more information.
  
  
  Duties and responsibilities
  
  
  Data Integrity
  • Ensure client information for Housing Stability Program is current and up to date on the Homelessness individual and families information system (HIFIS) database
  • Act as point of contact for any HIFIS-related questions from the Homelessness Data Coordinator
  • File label and secure all client files for HSP and ensure that all client information is kept confidential and secure at all times
  • Keep and maintain accurate records of client information
  • Work closely with the HSP team and CDCD’s Finance Department to ensure accurate reporting of information
  • Analyze data, identify any trends and provide recommendations to the Manager and Team Leads on areas where improvements or adjustments may be needed
  • Develop and maintain statistical reports on a monthly, quarterly and yearly basis for the Housing Stability Program (HSP) and the Low-Income Energy Assistance Program (LEAP)
  Housing Programs
  • Conduct client follow-ups at the 3-months, 6-months, and 12-months mark for HSP and when needed, for the Outreach program
  • Contact clients and landlords for cheque pick-ups
  • Work with the finance team to place a stop payment on cheques when needed
  • Review and assess LEAP applications for Oshawa and Whitby (hydro only) to determine applicant eligibility and provide referrals when needed
  • Prepare cheque requisition and finance packages for LEAP successful applicants
  • Work closely with the finance team to ensure accurate reporting for LEAP
  Other
  • Provide clerical/administrative support to the Housing Manager and the Housing Team Lead, HSP and Admin Services when needed i.e., may be called upon to do phone/reception duties during staff absences
  • Attend and participate in monthly Housing team huddles, monthly HIFIS working group meetings and trainings
  • Meet regularly with Housing admin team to discuss challenges and recommend workflow improvements or adjustments as needed
  • Participate in promoting a positive workplace culture through agency committee membership and departmental activities
  • Perform other tasks as assigned
  Qualifications
  • Post-secondary education in Social Services or related area of study
  • Proficiency in MS Office Applications: Word, Excel, PowerPoint, Outlook, Access, Internet, Databases and Spreadsheets
  • Excellent oral and written English communication skills
  • Able to work both independently and within a team context
  • Must have a high level of integrity and ability to work with confidential and sensitive information
  • Highly organized with strong time management skills and the ability to handle multiple projects concurrently and meet tight deadlines
  • Strong decision-making ability and keen attention to detail
  • Demonstrated ability to work in a fast-paced, team environment
  • Must be an excellent problem solver and have strong ability to prioritize
  • Knowledge of the HIFIS Database is an asset
  Additional Requirements
  • Ability to work flexible hours, including evenings, and occasionally on weekends
  • A valid Ontario driver’s license (Class G), use of a vehicle and insurance with the ability to work in a variety of settings
  • The successful candidate must provide an acceptable Vulnerable Sector Screening and certificate demonstrating proof of full vaccination against COVID-19 prior to commencing employment
  
  
  APPLICATION PROCESS : Applicants are requested to submit their resume and a cover letter stating salary expectation, while outlining their strengths, experience and aptitude to fulfill the position requirements.
  
  
  
  Please submit applications to “LEAP and Housing Data Integrity Worker” at: https://communitydevelopmentcouncildurha.easyapply.co
  
  
  CDCD thanks all applicants for their interest; however, only those asked for additional information and/or selected for an interview will be contacted.
  
  
  CDCD is committed to providing equal opportunity to all employees. We strive to create a diverse and inclusive workplace that represents the cultural mosaic of the Durham Region and the communities we serve. We recognize the value that comes from the different viewpoints, unique experiences and diverse perspectives of our employees, who bring fresh, new ideas to our business. Diversity plays a key role in our ability to deliver our mission.
  
  
  CDCD is strongly committed to diversity and inclusion within its community and encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S persons, and others who may contribute to fostering innovative ideas and solutions.
  
  
  As an employer, CDCD has a duty to accommodate potential candidates throughout the hiring process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.
  
  
  
  
  
  

• About the company

  The Community Development Council Durham (CDCD) is an independent, not-for-profit social planning organization that has been working to enhance the quality of life for individuals, families and communities in Durham for more than 45 years. We organize ...

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