Remote Jobs
Legal Intake Specialist
4 days agoWhat's your preference?
Job Description
- Req#: 458543
Employer Industry: Legal Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible hybrid work schedule available for qualified candidates
- Supportive and collaborative work environment
- Chance to make a positive impact on prospective clients' experiences
- Comprehensive training and resources provided to excel in the role
What to Expect (Job Responsibilities):
- Answer the law firm's main phone line, handling the majority of calls from leads
- Collect detailed information from potential clients and qualify leads based on case suitability
- Conduct conflict checks and check docket reports
- Follow up with leads via phone and CRM, offering various consultation types
- Draft engagement agreements and maintain electronic files, ensuring proper documentation
What is Required (Qualifications):
- Must reside within the Atlanta, Georgia metropolitan area
- Must have a secure, enclosed home office for remote work during normal business hours
- Previous experience in a law firm or customer service in the financial sector or professional services
- Ability to process and evaluate a large volume of information daily
- Strong communication skills and attention to detail
How to Stand Out (Preferred Qualifications):
- Experience in law firm intake processes
- Previous customer service experience in a professional setting
- Familiarity with CRM systems
- Ability to work independently and manage time effectively
#LegalServices #ClientIntake #CareerOpportunity #RemoteWork #CustomerService
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