Job Summary

The Resource Sharing Assistant supports workflows that ensure seamless access to high quality Libraries staff-mediated services and shared collections for the Libraries’ clients.

Essential Functions

• Collaborate with faculty members to establish efficient, ethical access to course materials and process Reserves requests.
• Enforce DUL shared access and learning environment policies to help develop professional behaviors among students.
• Apply detailed resource sharing agreements knowledge using specialized applications to ensure fast online delivery of requests.
• Advocate improved access experiences for DUL users by sharing feedback gained from direct client interactions.

Required Qualifications

• Associate degree or Equivalent, and 1 year experience
• Possess a high energy level, self-confidence, and a positive can-do attitude.
• Excellent organizational skills, including time and project management skills and ability to prioritize tasks.
• Excellent oral and written communication skills; good listener with a high degree of customer orientation and excellent customer service skills
• Able to work both independently and within a diverse and collaborative matrix environment using sound judgment.
• Demonstrated ability to work with and easily adapt to new technology.
• Experience with MS Office suite or Google apps

Preferred Qualifications

Experience with library systems, such as Alma, Summon, ILLiad, Ares, or Relais.
Experience working in a library or an academic setting.

Physical Demands

Typically sitting at a desk/table
Typically standing, walking
Lifting demands up to 25lbs

Job Location

University City – Philadelphia, PA

Additional Information

This is a temporary, part-time, non-exempt position with hourly pay, paid on a bi-weekly basis and is not qualified for benefits.

Special Instructions to the Applicant

Please make sure you upload your resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.