Aspen Dental
Lighthouse Case Coordinator
4 days agoWhat's your preference?
Job Description
- Req#: R2026-002615
Employer Industry: Retail Healthcare Support Services
Why consider this job opportunity:
- Salary up to $22.00 per hour
- A generous benefits package including paid time off, health, dental, vision, and a 401(k) savings plan with a match
- Opportunity to work remotely from anywhere
- Engage in a dynamic and fast-paced work environment
- Chance to exceed customer service expectations and make a positive impact
What to Expect (Job Responsibilities):
- Maintain the Lighthouse Queue and the Lighthouse Tracker spreadsheet, ensuring accuracy and completeness of data
- Prepare LabRx scripts for cases in Lighthouse Queue to be printed, sorting based on print material batching
- Enter all cases from the Lighthouse Portal into the Lighthouse Case Tracker spreadsheet
- Manage customer inquiries regarding case tracking, delivery dates, and additional questions through various customer service channels
- Instruct office team members on 3Shape Communication and LabRx protocols as needed
What is Required (Qualifications):
- High School Diploma or equivalent required
- Experience working in a fast-paced, customer-driven environment
- Desire to exceed customer service expectations
- Data entry experience
- Proficient with Microsoft Excel and detail-oriented
How to Stand Out (Preferred Qualifications):
- Experience in a role involving customer service support via phone, live chat, or ticketing systems
- Familiarity with 3D printing technology or digital prosthetics
#RetailHealthcare #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Aspen Dental Management, Inc. is a dental support organization, a dental practice management corporation that provides business support and administrative services in the US. Its headquarters is in DeWitt, New York.
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