North Carolina State University
Linux Desktop Support
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Job Description
- Req#: 218652
- Perform hardware and software administration for two hundred desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux.
- Deploy, configure, and maintain Linux-based operating systems and applications.
- Provide technical support to end-users regarding Linux desktop-related issues, troubleshooting hardware and software problems, and resolving technical incidents in a timely manner.
- Troubleshoot and assist end user issues with networking, printing, drivers, and network storage within the Gnome desktop environment.
- Conduct regular system maintenance, including OS upgrades, patches, and security enhancements.
- Manage user accounts, permissions, and access rights on Linux desktop systems.
- Monitor system backups and perform archival of data as users leave or systems are replaced.
- Monitor system performance and proactively identify potential issues or areas for improvement.
- Document system configurations, processes, and troubleshooting procedures.
- Stay updated with the latest industry trends and technologies related to Linux desktop support.
We are seeking a highly skilled Linux Desktop Support professional to join our team and take charge of the hardware and software administration for our growing (200+) fleet of desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux. As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation and optimal performance of our Linux-based desktop infrastructure, providing technical support to end-users, and resolving hardware and software-related issues efficiently.We offer a benefits package and opportunities for growth and development. If you are a Linux enthusiast with a passion for providing exceptional desktop support, we would love to hear from you. Apply now to join our dynamic team!
Responsibilities include but are not limited to:About the company
North Carolina State University is a public land-grant research university in Raleigh, North Carolina.
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