• Job Description

  Req#: DPDHGLOBALAV289232ENGLOBALEXTERNAL
  Operations Lead

  This role is responsible of operationally lead and coordination of a group of Network Operators ( Logistics Operators ) enabling that on a daily basis the execution of transport from/to nurseries, growers, coolers, packaging suppliers and end-customers, by achieving highest standards and meeting agreed KPIs (Time-Window Performance, Vehicle Utilization and Total Logistics Cost Management).

  Also responsible of leading the testing of the complete on the solution before the implementation, ensuring all LLP systems are aligned with the Business Requirements Document.

  Main Accountabilities

  Responsible for daily transportation ( multimodal transportationMainly road transportation) capacity booking with carriers and full end to end responsibility of the Inbound and Outbound Network.

  Identify, recommend and support change opportunities for network activities. Manage the teams output and ensure that this drives to and compliments the overall strategy and business objectives.

  Manage the implementation of a re-engineered network solution without affecting production and ensuring KPI’s benefit from solution implemented.

  Ensure that operation is delivered according to associated ISO documentation, identify and manage the implementation of process change

  Operational and disciplinary responsibility over the team of Network Operators, ensuring balanced and efficient workload distribution, being the key contact for issue resolution in both operational and Human Resourcing matters.

  Lead Costs investigation / 8D requests related to Route Management Process

  Lead and motivate a diverse team to achieve performance goals while fostering a collaborative work environment.

  Communicate effectively with team members, stakeholders, and management to ensure alignment on objectives and expectations.

  Adapt to changing circumstances and embrace new ideas to enhance team performance and project outcomes.

  Encourage open dialogue and provide constructive feedback to facilitate team development and individual growth.

  Proactively identify challenges and develop innovative solutions to overcome obstacles and drive success.

  Strong interpersonal skills, with the ability to connect with team members.

  Requirement for the job

  Education: Logistics studies, Business Administration or similar education

  A minimum of 3 years of experience in road transport, warehousing & logistics environment.

  A minimum of 3 years of experience leading teams and rotational shifts.

  Knowledge of road, air and sea transport operations.

  Desirable, within temperature controlled standards and supply chain management.

  Experience in implementation of new logistics solutions for new customers

  Lead of a team previously

  Knowledge of sector customer trends and needs

  Strong interpersonal skills, with the ability to connect with team members.

  English language: fluent (verbal & written)

  Spanish language: fluent (verbal & written)

  
  

• About the company

  We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.

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