Job Posting

Position: LO Assistant

Postion Location: Remote. Must be able to work PST hours.

Support Our Loan Officers & Drive Customer Success!

• Loan Support Powerhouse:
  • Gather vital documents and information from borrowers.
  • Ensure loan files are complete and accurate.
  • Chase down missing pieces and resolve any issues.
  • Guide loans through the process: open escrow, coordinate inspections, and secure necessary insurance.
  • Pre-qualify borrowers using advanced technology.
  • Collaborate with our team to ensure smooth and timely closings.
• Exceptional Customer Service:
  • Answer borrower questions and guide them through the process.
  • Maintain open communication with borrowers, real estate agents, and title companies.
  • Schedule and coordinate successful loan closings.
• Administrative Expertise:
  • Maintain key databases.
  • Assist with marketing efforts.
  • Stay ahead of industry trends and product knowledge.
  • Handle day-to-day administrative tasks efficiently.
  • Contribute to special projects as needed.

This role is ideal for:

• Highly organized and detail-oriented individuals.
• Excellent communicators with strong customer service skills.
• Team players who thrive in a fast-paced environment.
• Those with a passion for the mortgage industry.

Experience:

• 1+ years of mortgage lending or related experience.
• Proven experience in retail loan origination.
• Proficiency in Encompass360 is a must.

Knowledge & Skills:

• Deep understanding of mortgage lending processes and regulations.
• Expertise in various loan programs (Conventional, FHA, USDA, VA).
• Strong knowledge of mortgage-related terminology and procedures.

Join our winning team!

At Fairway, we are committed to cultivating, fostering, and preserving a culture of diversity, equity, inclusion, and belonging. We do this with dialogue and advocacy through voluntary employee-led resource groups and corporate-sponsored events. We strive to attract, recruit, hire, develop, and retain the very best employees at all levels. Fairway is committed to embracing talent and supporting a culture of inclusivity, reflective of Fairway's Core Values.

Fairway is an equal opportunity employer & is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

What Fairway can offer YOU!

• Competitive compensation
• Benefits include medical and dental insurance.
• Life and Disability insurance
• Matching 401k
• Employee Stock Ownership Plan
• Paid Time Off plus company-paid holidays
• Employee discounts for wellness, pet insurance, auto and homeowner’s insurance, and MORE!