• Job Description

  Req#: REQ334999

  JLL supports the Whole You, personally and professionally.

  
  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

  MAC Team Lead

  As the MAC Lead, you’ll oversee the day-to-day client move activities for locations within the portfolio. You’ll also implement move procedures and performance measures—and ensure that they are always maintained. You’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each and every time. You will also be the go-to person for any move-related and small project concerns.

  Essential Duties and Responsibilities

  • Receives and processes client move requests and successfully plans and manages small to large (1-300+ person), multi-phased move management projects
  • Serves as the primary point-of-contact (POC) for coordination of moves and small project activities including; developing /reviewing scope of work, scheduling required services with suppliers/vendors/contractors, providing project status updates.
  • Ensures Client satisfaction throughout the move management process, provides timely updates to Client and responds to requests for day to day coordination of moves and other small projects.
  • Works with team to plan, schedule and implement relocations, providing the Client with scheduled dates, move instructions, and move oversight for small and large groups, as required.
  • Works collaboratively with Client’s support groups, general contractors, electrical and communication engineers, IT group, etc.
  • Ensures adherence to move management schedule and budget
  • Performs data input quality checks and ensures data accuracy within move management BI tools and FMS systems
  • Prepares/updates project status reports, reviews invoices and ensures timely payment, updates tracking reports and maintains files for due diligence and financials.
  • Assist team to develop and implement move project plan and budget through collaboration with the facility manager, project manager; as required
  • Demonstrates a proactive focus on meeting client and project requirements in a timely and cost-effective manner
  • Manages supporting suppliers for Corrigo client submitted workorders (technology, furniture, electrical, cabling, AV etc.)
  • Manages all governance and approvals of Corrigo workorders with client and Occupancy Planning
  • Participates in planning meetings with client, Occupancy Planning, and/or other key stakeholders
  • Facilitates a project kick-off meeting, and project status meetings, with internal staff and key stakeholders to ensure responsibilities are communicated and understood
  • Identifies and addresses areas of concern regarding potential liabilities and risk
  • Incorporates “best practices” into move projects and activities and works well with RPM COE teammates.
  • Ensures compliance with all key performance indicators (KPIs)
  • Develops and maintains project schedules in client's preferred format
  • Evaluate vendors to ensure compliance with the standards of performance
  • Ensures all relocation and project management activities with your team are performed in a manner consistent with documented processes and in accordance with the client’s and JLL's policies and procedures

  Required Knowledge, Skills and Abilities

  • Excellent written and verbal communication skills
  • Enhanced ability to utilize the Microsoft Office suite of technologies with strong Microsoft Excel skills
  • Knowledge of Corrigo system is a plus
  • Knowledge of architectural drawings and furniture and space planning concepts
  • Highly organized, detail-oriented with strong analytical skills and the ability to prioritize and manage differing needs of the business.
  • Strong interpersonal skills with the ability to interact with executive level internal & external clients
  • Five to eight years of facility, relocation, move or project related experience in a Corporate Real Estate environment
  • Has successfully managed multi-phased move projects involving over 100+ employees collectively
  • Background in project management, construction management, interior design, architecture, or project strategy planning is desirable
  • Prior People Manager a plus; will have direct reports
  • Must be a strong Leader and promote Teamwork

  • Ability to multi-task and work both in a team and independently; anticipates upcoming required project tasks and initiate activities for self and others
  • Exhibits enthusiasm and positive attitude with clients and peers
  • Provides superior customer service

  Other Abilities

  • Flexibility and may require ability to work “non-standard” hours.
  • This role will be present on client facility sites.
  • Ability to travel as required.

  Estimated compensation for this position is:

  153,000.00 – 165,000.00 USD per year

  The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

  Location:

  On-site –New York, NY, Seattle, WA

  If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

  
  Personalized benefits that support personal well-being and growth:

  JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Flexible and Remote Work Arrangements may be available

  About JLL –

  For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 ® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY . JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .

  JLL Privacy Notice

  Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

  For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

  For additional details please see our career site pages for each country.

  For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

  This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

  Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

  Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

  Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

  Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

  California Residents only

  If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

  Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

  Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

• About the company

  Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.

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