• Job Description

  Req#: 5000994543600

  Job Title

  Manager, Application Development

  Deadline is 3:00 PM EST for Date Listed

  Feb 8, 2024

  Job Description

  The Legal Aid Society, the nation’s oldest and largest nonprofit law firm serving New York City, exists for one simple yet powerful reason: to ensure that no one is denied the right to equal justice because of poverty. For over 140 years, we have protected, defended, and advocated for those who have struggled in silence for far too long – working on the front lines and behind the scenes to offer our clients the exceptional legal services they deserve. Through our Civil, Criminal Defense, and Juvenile Rights Practices, we offer an unmatched depth and breadth of legal expertise to vulnerable New Yorkers in over 300,000 legal matters each and every year. Every day, in every borough.

  The 2,200+ members of our staff who directly represent clients, advocate and litigate for systemic reform, and provide the administrative infrastructure for our organization are key to our success and ability to meet our mission.

  As part of the continuing effort to improve the functionality of the Society's case management system, the Application Development team is currently looking for an Application Development Manager to assist with current software development, staff management, support of the Society-wide LawManager application and a search for a new case management system. The Application Development Manager will interact with business users from all practice areas within Legal Aid, in order to provide the best software solutions to the Society.

  ESSENTIAL DUTIES/RESPONSIBILITIES

  • Manage the complete development lifecycle of organizational case management system – LawManager, including gathering requirements, database management, software development, testing, implementation, user support
  • Supervise staff activities related to the design, development, and implementation of organizational software applications as assigned by the Director of Application Development
  • Oversee the development and implementation of change control processes for the application development team
  • Author and maintain technical documentation for software development processes, standards and procedures
  • Manage application development projects to meet business requirements and goals, coordinate with stakeholders, and fulfill end-user requirements
  • Identify and resolve potential problems, roadblocks and conflicts
  • Support collaboration between analysts, designers, consultants and system owners in the testing of new software components and applications
  • Manage and set performance standards for team members in accordance with their individual development plans
  • Lead by example by being involved in developing programming code yourself while setting the coding standards, techniques and technical documentation
  • Assist in developing a product plan and roadmap for a new web based Legal Aid Society case management system
  • Manage the preparation and monitoring of budgets when required
  • Provide ad-hoc reporting in support of management decisions and planning
  • Communicate project progress and status to executive leadership and business stakeholders
  • Oversee and/or collaborate on special IT projects as assigned

  Location

  Manhattan - Legal Aid Society Headquarters

  Requirements

  • Advanced degree in computer science, software engineering, a related field or equivalent years of experience
  • Ability to quickly learn and fully grasp the business practice and rules that apply to Legal Aid computer systems
  • Ability to understand and follow established business and legal procedures within legal practice areas to expedite IT project review processes and help staff serve their clients
  • Understanding of principles of project estimation, planning and project management, including expert-level use of project tools like Microsoft Project or Asana
  • Solid knowledge of programming languages, including MS SQL, C#.Net, ASP.Net
  • Highly proficient in MS SQL Server, including Management Studio and SQL Server Reporting Services
  • Familiarity with Power BI is desired
  • Mobile app development and mobile responsive design knowledge and experience
  • Experience with modern software development methodologies (Agile, Scrum, etc.)
  • Experience with Azure Cloud development and management
  • Experience visualizing SQL (or other source) data using Tableau, Power BI or other data visualization tools
  • 10+ years of progressive IT experience with core expertise in dealing with business users, collecting user requirements and transferring them into software solutions, and effective project, vendor and personnel management
  • Ability to communicate clearly and effectively with IT staff, business users and outside agencies
  • Ability to manage multiple critical projects on time and budget

  
  SALARY TRANSPARENCY

  The posting reflects the range of potential salaries for the role. The specific salary offers will be dependent on candidate qualifications, including collectively bargained salary steps for unionized roles.

  Salary Range/ Salary: $135,000-$145,000

  SALARY AND BENEFITS

  The leadership of The Legal Aid Society believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Salaries for our unionized jobs are governed by our Collective Bargaining Agreement. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if, an offer is made.

  OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

  The leadership of The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us.

  HOW TO APPLY

  All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. For technical difficulties or questions regarding this posting, please email jobpostquestions@legal-aid.org .

  As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth; one’s gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.

  Required Documents

  Please submit these documents as a single combined PDF when you apply via the LAS (Legal Aid Society) Recruitment Portal.

  • Resume
  • Cover Letter
  • Writing Sample – either a reporting format, communication capturing a business need, or cybersecurity training.

• About the company

  The Legal Aid Society is a 501 non-profit legal aid provider based in New York City.

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