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Manager, Client Success
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Job Description
- Req#: Req36585
Employer Industry: Audio and Digital Media
Why consider this job opportunity:
- Competitive salary with flexible benefits tailored to meet diverse employee needs
- Opportunity for career advancement and growth within a leading audio company
- Comprehensive employer-sponsored medical, dental, and vision insurance options
- Paid vacation, sick time, and company holidays, including a floating holiday
- Engaging work environment that encourages community volunteerism
- 401K plan and Employee Assistance Program (EAP) available at no cost
What to Expect (Job Responsibilities):
- Collaborate with internal departments to ensure sold programs are booked and executed according to operational and sales initiatives
- Serve as the primary client contact for all post-sale programs, leading internal and external communications
- Provide strategic insights to bring custom programs to life, including podcasts, social campaigns, and events
- Maintain and optimize client campaigns to improve overall performance against benchmarks
- Oversee billing and finance reconciliation to ensure timely billing processes
What is Required (Qualifications):
- Advanced skills in Microsoft Office and social media platforms
- Up-to-date knowledge of digital marketing trends and strategies
- 2-3 years of digital account management experience or in a similar role
- Excellent organizational skills with the ability to manage multiple projects simultaneously
- Strong written and verbal communication skills, capable of explaining complex information clearly
How to Stand Out (Preferred Qualifications):
- Experience in handling digital media campaign reporting results
- Proven ability to manage projects from start to finish
- High standards of work and attention to detail
- Strong problem-solving and decision-making skills
- Desire for continued knowledge sharing and learning
#AudioMedia #DigitalMarketing #CareerOpportunity #ClientSuccess #ProjectManagement
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