Internova
Manager, Corporate Travel
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Job Description
- Req#: 3706
Employer Industry: Corporate Travel Management
Why consider this job opportunity:
- Salary range based on experience and location
- Incentive or discretionary bonus program based on performance and company goals
- Comprehensive benefits including medical, dental, vision insurance, and 401k with company match
- Opportunities for professional development through access to LinkedIn Learning webinars and courses
- Discounted employee travel options and other insurance benefits
- Collaborative and innovative work environment that values employee contributions
What to Expect (Job Responsibilities):
- Direct and lead the travel agent team, providing coaching and performance optimization
- Develop and implement strategic plans to enhance customer service and operational efficiency
- Monitor team performance metrics and provide timely feedback to team members
- Collaborate with internal departments to ensure client program success and address operational queries
- Analyze customer service reports to identify trends and implement process improvements
What is Required (Qualifications):
- 5-7 years of experience in the travel industry
- 5-7 years of customer service experience with the ability to handle escalated issues
- Proficiency in Sabre GDS and strong knowledge of international travel
- Excellent written and verbal communication skills, with the ability to present to various audiences
- Strong attention to detail and proficiency in Microsoft Office applications
How to Stand Out (Preferred Qualifications):
- Experience in developing meaningful internal and external partnerships
- Strong problem-solving skills and a solutions-oriented mindset
- Demonstrated change management skills and ability to support strategic decision-making
- Experience in conflict resolution and constructive feedback delivery
- Ability to proactively identify potential issues and implement mitigation strategies
#CorporateTravel #TravelManagement #CareerOpportunity #Leadership #EmployeeBenefits #RemoteWork
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The official Twitter account for Internova Travel Group, the Undisputed Leader in Travel, with more than 50,000 travel experts worldwide.
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