• Job Description

  Req#: MANAG006653
  • Manages wholesale mortgage account executive team.
  • Manages wholesale mortgage underwriting operations.
  • Works with Encompass Administrator and Broker Desk Manager in developing and improving existing process workflows and loan origination system and IT related projects based on observed inefficiencies.
  • Manage the daily wholesale channel loan pipeline to ensure meeting closing deadlines and customer expectations.
  • Ensure mortgage loan process is compliant with all current wholesale rules and regulations.
  • Recruits, interviews, hires, and manages talented staff, including pro-active efforts to retain employees.
  • Ensure account executives on-going training and new hire on-boarding.
  • Manage recruiting and hiring and performance evaluation of account executives.
  • Develop, improve and maintain account executive and broker performance score cards.
  • Accountable for meeting or exceeding assigned sales production, revenue and profitability goals.
  • Develops strategic plans to meet departmental sales, and customer service objectives.
  • Motivates, coaches and provide guidance to assigned area personnel.
  • Addresses non-performance issues timely while establishing appropriate performance improvement measures.
  • Maintains in-depth knowledge of Bank of Hope, policies, and procedures.
  • Ensures all employees must strictly adhere to all such policies and procedures related to mortgage lending.
  • Accountable for ensuring that all employees comply with all applicable federal, state, local laws and compliance regulations.

  Job Qualifications/Requirements

  Education/Credentials

  • Minimum Education Level: Bachelor’s Degree

  Prior Experience

  • Required: At least 7-10 years of experience working in wholesale mortgage sales and operations.

  Technical Skills

  • Required: Ability to manage multiple tasks, projects and deadlines simultaneously.
  • Required: Strong organizational skills with a willingness to adapt to change as needed in a fast-paced environment.
  • Required: Strong management and leadership skills.
  • Required: Strong communication skills, both written and verbal. Knowledge of mortgage banking services and products.

  The salary range for this full-time position is $145,000.00 - $165,000.00 + bonus + benefits

  Salary ranges are determined based on qualifications, level, and location.

  Exact compensation may vary based on your skills and experience.
  

  Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Bank of Hope has been providing financial services to the largest Korean-American community in the country for 40 years for Banking, Mortgage, Checking, Credit Cards and more.

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