• Job Description

  Req#: R6424
  20600 Emerald Parkway, Cleveland, Ohio 44135 United States of America

  Why Oatey?

  Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. Today, Oatey operates a comprehensive manufacturing and distribution network comprised of industry leading family of companies: Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, Lansas, and Durgo.

  At Oatey, we're doing big things — and by joining us, you'll have the chance to do big things too. You can build a strong career in an innovative, inclusive, high-performance environment, with the confidence that your company cares — about you, our customers and our world. Ready to make an impact in a place where you matter?

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  Position Summary:

  The National Retail Sales Manager is a dynamic and results-driven position which leads and grows Oatey's hardware retail channel across the U.S. This position is responsible for planning, managing, and achieving sales revenue and profit plan for the retail Two-Step Distribution, Buying Groups and Independent Retailer customer base.

  Position Responsibilities:

  • Systematically and strategically prioritize and manage relationships through direct contact with customers, i.e., virtual meetings, face-to-face, telephone, lunches, shows/markets, other events, and e-mail.

  • Manage retail sales accounts for performance and profitability per budget.

  • Travel to all customer related functions – Selling shows, yearly planning conferences, line reviews and other industry related events.

  • Identify and foster growth opportunities within accounts via most effective product placement and promotional opportunities. Yearly & monthly planning with accounts to set up promotional calendars. Analyze sales report to monitor top and bottom-line sales performance. Work with internal Sales Channel, Marketing and Operations teams on all aspects of account maintenance.

  • Develop, present, and recommend competitive opportunities for each customer’s market, stores and online sales. Building physical planagrams and assisting with in-field resets.

  • Communicate and resolve trends and/or individual account needs within the supply chain on internal sales meetings.

  • Work with marketing to develop a sound strategy to maintain and/or win line reviews. Includes sales strategy, merchandising development, packaging, and product recommendations.

  • Assist other account managers or other customers in field with market research, events in any part of the country.

  • Effectively manage, direct and work with Manufacturer’s Representatives to achieve sales plans and coordinate account events.

  • Flexibility to travel for extended days/evenings to account events or opportunities, sometimes on limited notice.

  Knowledge and Experience:

  • Minimum of three to five years’ experience in the Home Improvement Industry, preferably must have experience calling on co-op’s and/or distributors, independent retailers and buying groups.

  • Demonstrated understanding of the Home Improvement Industry. Plumbing knowledge is a plus.

  • Demonstrated ability to differentiate strategy and tactics and apply accordingly.

  • Demonstrated ability to analyze, negotiate, measure, and achieve results with collaborative team approach/success and independent actions.

  • Ability to effectively communicate to large groups – Line review presentations, product training, program explanations and customer sales teams trainings.

  • In-depth emotional intelligence: behavioral maturity, demonstrated trust and integrity, high ethical standards, interpersonal competence, and the ability to prevent, reduce and resolve conflict.

  • In-depth written and oral communication skills; stand-up presentation and training skills.

  • Proficient in Microsoft Office Suite.

  • Demonstrated ability to manage multiple priorities and generate results in a deadline-driven, fast-paced environment.

  • Demonstrated team and individual leadership skills: decision-making, analytical, team building, and organization skills.

  • Experience working with Manufacturer’s Representatives.

  • Ability to travel 40%.

  Education and Certification:

  • Bachelor’s Degree in Business or equivalent relevant work experience in lieu of degree may be accepted.

• About the company

  OATEY - Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries. Today, Oatey operates a comprehensive manufacturing and distribution network to supply more than 6,000 products for professio...

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