• Job Description

  Req#: Req167103

  With a career at The Home Depot, you can be yourself and also be part of something bigger.

  Position Purpose:

  Manage store operations processes for specific area(s) of responsibility and manage projects focusing on process improvements that support the needs of the stores/field. Provide input and resources, partnering with the Operations Strategy Team and others to drive major process improvement initiatives for Home Depot.

  
  Key Responsibilities:

  • Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
  • Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements.
  • Manage day to day processes related to their areas of responsibility. Create and maintain project work plans.
  • Manage issues and roadblocks that arise related to their area of responsibility.
  • Respond proactively to unanticipated store needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
  • Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot.
  • Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.
  • Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes.
  • Maintain knowledge base regarding specific operations and processes within store operations
  • Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts).

  
  Direct Manager/Direct Reports:

  • Direct and indirect reports typically include 2-5 Business Analysts.
  • Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others.
  • Typically procedures for analyzing situations and making conclusions are very diverse.
  • Typically considers among many different options or procedures when solving problems.
  • Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

  
  Travel Requirements:

  • Typically requires overnight travel less than 10% of the time.

  
  Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  
  Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.

  
  Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

  
  Preferred Qualifications:

  • PMI certification preferred.
  • 3 years of retail experience or process management in related area.

  
  Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

  
  Preferred Education:

  • No additional education

  
  Minimum Years of Work Experience:

  • 5

  
  Preferred Years of Work Experience:

  • No additional years of experience

  
  Minimum Leadership Experience:

  • None

  
  Preferred Leadership Experience:

  • None

  
  Certifications:

  • None

  
  Competencies:

  • Strong business, functional and/or store knowledge for their area of responsibility
  • Leadership and management experience preferred
  • Strong operations, retail and/or field experience required
  • Ability to partner/communicate well with the field/stores
  • High sense of urgency in responding to field needs
  • Strong big picture; strategic thinking skills
  • Strong quantitative skills such as statistics and data analysis.

  
  

  For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
  

  The pay range for this position is between $78,000 - $85,000

• About the company

  The Home Depot, America’s home improvement retail leader, helps customers and Associates build success every day – and not just in our 2,200+ retail stores. Thousands of talented can-do people build amazing futures in field and corporate positions.

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