• Job Description

  Req#: 2415
  Overview
  
  LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world.
  
  We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.
  
  Job Summary
  
  The Manager of Project Management is responsible for assisting the department director with program implementation and evaluation of the Project Management division of LabConnect. This position may also manage and/or delegate responsibility for day-to-day oversight of ongoing clinical trial study projects. The Manager of Project Management assigns clinical trials study management responsibilities to a designated Project Manager. Working closely with Project Managers, the Manager of Project Management will direct activities to meet our client's specification and ensure quality deliverables on time and within budget. The Manager of Project Management may also serve in the capacity of a Project Manager to direct specific new clinical trial studies.
  
  Essential Duties and Other Responsibilities
  
  • Serves as escalation point of contact for management issues related to clinical trials.
  • Writes, reviews and approves Project Management SOPs.
  • Works closely and in coordination with laboratory management and directors in support of clinical trials.
  • Direct supervision of Project Managers, Associate Project Managers, Project Coordinators and their respective clinical trials projects.
  • Assigns clinical trial protocols to Project Managers, following work requirements, to ensure quality and timely delivery of service.
  • Assists in hiring and assignment of Project Managers, Associate Project Managers and Project Coordinators.
  • Supervises, coaches, develops, and retains talented associates.
  • Analyzes and records personnel and operational data and writes related activity reports.
  • Meets with directors and other managers/supervisors to stay informed of changes affecting operations.
  • Ensures that all laboratory responsibilities outlined within the protocol are carried out in an efficient and professional manner and in compliance with laboratory policies.
  • Oversees creation of training materials for investigators and internal staff.
  • Oversees development of protocol and visit specific requisitions.
  • Interfaces with laboratory, customer service, business development, external project management, and information technology and data management personnel.
  • Represents LabConnect at bid defense meetings.
  • Provides departmental status updates to department director.
  • Participates in internal quality assurance unit as a department head or SME as it pertains to client complaints, incidents, planned and unplanned deviations.
  • Performs other related duties and tasks as necessary or as assigned.
  
  Education/Experience/Skills Required:
  
  • Bachelor's degree from four-year college or university with 3 years related clinical or laboratory experience and/or training; or equivalent combination of education and experience.
  • Minimum three years central laboratory experience strongly preferred.
  • Previous management or leadership experience preferred.
  • Must be experienced in customer service and possess excellent organization and interpersonal, communication and problem-solving skills.
  • Must be adept at stress management.
  • Excellent attention to details and ability to adapt to changing environments and requirements as well as customer service/client relationship management skills.
  • Ability to adhere to established timelines, processes and procedures.
  • Strong planning and problem-solving skills.
  • Self-motivating and ability to work well independently as well as using a collaborative team approach.
  • Excellent organization, time management skills, communication, multitasking, and interpersonal skills.
  • Excellent listening and verbal comprehension skills, including ability to translate client needs to team members.
  • Ability to make quick but well-thought out decisions.
  • Proficient in Microsoft Word, Excel, and database software.
  • Certification as an ASCP Medical Technologist or Medical Laboratory Technician is preferred.
  • PMP certification preferred.
  
  Read more below and get ready for your next great employment adventure!
  
  Some of the Perks our LabConnectors Love:
  
  
  • Financial Security (base pay, 401k match and possible annual bonus eligibility)
  • Health Benefits beginning on date of hire
  • PTO plan plus 11 Paid Company Holidays and 1 day to Volunteer in your community
  • Short and Long-Term Disability, Life and AD&D
  • We celebrate our differences, which enrich our Culture
  
  
  We are a growing and global team which Values People First, Quality Focused, Customer Centered, Technology Driven and Accountability Always. In addition to great perks and challenging work assignments, we invest in our people with enriching career growth opportunities.
  
  We believe in a friendly and collaborative environment with open lines of communication. Join our team and discover how your work can impact the lives of people all over the world.
  
  It is the policy of LabConnect to provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.
  
  Equal Employment Opportunity Posters:
  
  https://www.dol.gov/agencies/ofccp/posters
  
  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email talent@labconnect.com or call +1(423)722-3155.
  
  For more information, visit www.labconnect.com

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