Market Service Owner

Location: Glasgow, Scotland

Permanent

Closing date: June 23, 2023

Join our Supply Team

As the home of iconic brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker, at Diageo we source, produce and deliver 6.5 billion litres of world-leading products every year across 180 markets globally. Because of this huge undertaking, we rely on highly advanced systems as well as the very best talent to make sure our businesses continue to run smoothly. To give you some idea of the scale of our operation, over half of our 30,000 employees work in our supply chains. We have teams in over 100 sites across more than 30 countries, but what matters is that wherever you work, you’re part of a diverse, inclusive team where there are opportunities for everyone.

Whether you work in planning, logistics, technical teams or manufacturing, you’ll be part of an innovative, dynamic organisation. We set ourselves the highest standards, and our practices have earned us international recognition. And it’s people with energy, dedication and problem-solving skills who’ll help us get even better. In return, we offer a world of opportunities for you to explore, to shape and progress your career.

About the role

The Market Service Owner is required to be fully cross-functional, and be able to focus on the key priorities at the right time. You will be responsible for building great relationships with customers across global markets, production sites and third party freight service suppliers. Reporting to the Logistics Team Leader, you will operate effectively in a highly process-driven environment.

The key responsibilities of the role are:

• Developing and maintaining outstanding relationships with key market contacts and service providers thus ensuring an excellent understanding and delivery of the markets requirements.
• Demonstrating a good understanding of your markets’ unique requirements and products, and will be capable of resolving all export issues.
• Managing all freight processes to ensure appropriate services are selected at optimum cost. Identify special pre-shipment requirements. You will be also responsible for PO creation, billing and freight quoting.

To be successful in this role you will need:

• Experience working in a logistics environment. Ideally within exports, and be fully conversant with freight documentation and terminology.
• Solutions orientated and have dedication to overcome obstacles and get results.
• Experience in building great relationships will be essential.
• Working knowledge of SAP would be an advantage as well as general skills such as Word and Excel.
• Have a one team attitude and enjoy collaborative working with the wider business and team to end results are achieved in line with business objectives.

Working with Us

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

• Competitive base salary and bonus scheme
• Contemporary work life balance policies and wellbeing activities
• Contributary pension scheme
• Share options

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this.

We believe the most inclusive and diverse culture makes for a better business and a better world.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.

Join us, and you'll be part of an organisation that embraces diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of — and help build — an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. And you'll help us champion inclusion and diversity across our entire business: with our employees, our suppliers, across our brands, and within the communities in which we operate.

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Join us, and you’ll be celebrated for your work and empowered to be you. Together with people around the world, you’ll innovate and push boundaries, shaping a tomorrow worth celebrating.