• Job Description

  Req#: 1768
  Job Title: MDU Project Manager
  
  Classification: Full-Time, Non-Exempt, At-Will
  
  Reports to: Director of Field Operations
  
  Department: Customer Support - Service Delivery
  
  Location: Remote: California (preferred), Colorado, Arizona, Oregon, Hawaii, Florida, Tennessee, Nevada or Oklahoma
  
  Location Status: Work will be primarily performed remotely from home office. Employee will be required to utilize personal phone and internet services to perform telecommuting with reimbursement according to Race's Telecommuting policy. Occasional travel to and work from other Race offices or off-site locations may be required.
  
  Race Communications is only accepting remote candidates who reside in the following states: California, Colorado, Arizona, Oregon, Hawaii, Florida, Tennessee, Nevada and Oklahoma. If you do not reside in one of these states, you are not eligible for remote employment.
  
  Beware of recruiting scams posing as Race Communications. You can get more information about Race Communications at Race.com or contact our recruiting team directly.
  
  About Us:
  
  As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.
  
  Summary:
  
  The MDU Project Manager is responsible for the end-to-end planning, coordination, and execution of fiber-based telecommunications network deployments across diverse environments-including Multi-Dwelling Units (MDUs) such as apartment complexes and condominiums, as well as Single Family Units, Small Businesses, and Enterprise developments. This role oversees all phases of project delivery, including project planning, stakeholder coordination, construction oversight, and regulatory compliance, ensuring that deployments are completed on time and within budget. The position also supports infrastructure development in both private and community settings.
  
  Qualifications and Experience:
  
  • Eligibility for US Employment without sponsorship
  • Minimum of 18 years of age
  • A valid driver's license, subject to successful verification through a DMV check, is mandatory
  • High School Diploma or GED or equivalent combination of education and experience is preferred
  • 2-5 years of experience in project management, preferably in telecommunications, construction, or community development
  • Experience with FTTH, MDU, and telecom infrastructure projects
  • Familiarity with permitting, utility coordination, and construction oversight
  • Strong analytical, organizational, and communication skills
  • Proficiency in project management and design tools
  • Proficiency in Jira for project tracking, sprint planning, and reporting
  • The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
  • Proficiency in Spanish Language desirable
  
  
  Skills:
  
  • Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
  • Functional use of common office equipment, computers, and office software
  • Ability to distinguish colors and audible tones
  
  
  Essential Duties and Responsibilities:
  
  Project Management & Oversight
  
  • Plan, schedule, and manage fiber network deployments in Multi-Dwelling Units (MDUs), Business and Enterprise MDUs, including apartments, condos, and gated communities
  • Break down complex MDU builds into actionable tasks, assigning responsibilities across internal teams and vendors
  • Maintain detailed project schedules, track key milestones, and manage budgets, resource allocations, and permitting timelines
  • Interpret building prints, riser diagrams, and utility maps to determine optimal fiber pathways within MDU infrastructure
  • Ensure all work complies with industry standards, municipal codes, permitting requirements, and right-of-entry agreements
  • Identify and implement process improvements to streamline deployment across varying property types.
  • Use project management platforms such as Jira to track progress, milestones, and task ownership
  • May be required to work overtime, after hours, weekends, or be on-call to meet project deadlines and address on-site needs
  
  
  Stakeholder & Community Coordination
  
  • Serve as the primary point of contact for property managers, developers, and community representative
  • Lead coordination meetings to share project timelines, construction impacts, and installation plans. Respond to community inquiries or concerns with professionalism, ensuring clear communication and timely resolution
  • Facilitate the execution of Right-of-Entry (ROE) agreements and manage any design changes requested by property stakeholders
  
  
  Construction & Vendor Management
  
  • Collaborate closely with construction managers, Field Operations, and Sales to ensure delivery quality and compliance with scope
  • Conduct on-site walkthroughs to verify workmanship and adherence to installation standards
  • Manage material logistics and approval workflows specific to MDU builds, including internal and in-unit cabling requirements
  
  
  Compliance & Risk Management
  
  • Oversee site safety and enforce adherence to OSHA and local telecom construction regulations
  • Maintain thorough documentation for each property including permits, work logs, and close-out packages
  • Proactively assess and mitigate risks tied to installation delays, resident disruptions, or access limitations
  
  
  Budgeting & Reporting
  
  • Monitor and track project spend, review contractor invoices, and contribute to cost tracking and forecasting.
  • Report on key performance indicators (KPIs), timelines, and deployment success rates.
  • Provide regular project updates to internal leadership and external stakeholders, tailored to their needs and level of involvement
  
  
  Vehicle Maintenance and Travel:
  
  • Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties
  • Maintains a clean driving record as defined by the current fleet insurance underwriter
  • Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors, including businesses and/or residents depending on the nature of the job
  • May be required to work overtime, after hours, on weekends, for emergencies, or be on-call as needed to ensure work is completed
  
  
  Safety Awareness and Compliance:
  
  • Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed
  • Understands, completes, and signs off all pre-job safety planning tools at the start and end of the shift; completes all required safety-related paperwork
  • Understands and responds appropriately to all safety hazards and warning devices (e.g., back-up alarms, smell of smoke, fumes, odors, different colored warning tags, warning sirens)
  • Upholds a secure work environment by adhering to regulations, procedures, and company policies, ensuring safety standards are consistently maintained
  
  
  Supervisory Responsibilities:
  
  • Policy Adherence and Team Guidelines: Ensures that the team adheres to established policies and procedures outlined in the Race Communications Employee Handbook, promoting a culture of compliance and accountability in line with organizational standards.
  • Strategic Training and Development: Leads the training and mentoring of new team members, ensuring they gain the essential skills and knowledge to perform their roles effectively and safely. Works proactively to develop a long-term training strategy for the team's growth and performance improvement.
  • Cross-Functional Support and Compliance: Oversees employee support across various practices within the department, ensuring that issues are addressed in alignment with company policies, applicable laws, and organizational values. Manages conflicts and fosters collaboration across functions.
  • Leadership in Goal Setting and Performance Management: Guides the team to achieve long-term goals by setting performance standards, motivating the team, and providing regular, actionable feedback to help team members achieve personal and organizational objectives.
  • Payroll Compliance and Issue Resolution: Ensures that timecard submission is accurate, timely, and in compliance with payroll deadlines, while addressing any discrepancies or issues. Provides direction on resolving payroll matters and ensures the team is properly supported in this process.
  • Training Needs Analysis and Professional Development: Identifies broader team training needs, working to implement programs that drive professional growth and elevate team skills, while ensuring development is in alignment with company objectives and future growth.
  • Conflict Resolution and Team Dynamics: Manages interpersonal issues within the team by facilitating solutions-oriented approaches, resolving conflicts effectively, and maintaining a positive, high-performing work environment that supports collaboration and mutual respect.
  • Resource Allocation and Goal Alignment: Ensures the team has the necessary tools, resources, and support to succeed. Manages resources effectively, tracking progress toward aligned objectives that support both individual team success and overarching company goals.
  • Regulatory Compliance and Communication: Ensures the team complies with company policies, procedures, and regulatory requirements. Promotes open and transparent communication to maintain alignment and accountability across the team and department.
  • Reporting and Strategic Adjustments: Reports team performance, project updates, and challenges to upper management, using data to recommend improvements or adjustments as necessary to meet organizational targets and improve overall team performance.
  • Comprehensive Supervision and People Management: Takes a leadership role in the direct supervision of team members, including interviewing, hiring, and training employees. Plans, assigns, and directs work, ensuring performance evaluations, rewarding achievements, and disciplining where needed. Addresses complaints, resolves problems, and supports overall team dynamics.
  
  
  As Part of Our Team, You Will Enjoy:
  
  • 100% Employer-paid medical, dental, vision, and life for all our employees
  • 401 (k) with 100% Employer-matched up to 4% of your annual income
  • Generous paid time off including sick, vacation, holiday and birthday pay
  • Free Race highspeed internet and phone service where available
  
  
  All offers of employment are contingent until all pre-employment requirements are met. These requirements may include drug and background screenings as well as Motor Vehicle and DOT related screening and reporting requirements. Race will consider qualified job applicants with arrest and conviction records for employment.
  
  Background Check: Race Communications is a Fair Chance employer abiding by Federal and applicable state Fair Chance Act (s) for all applicants and additionally abides by the LA County Fair Chance Ordinance if you are applying for a position (is) associated with our Lancaster or Palmdale offices. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. Race will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
  
  Incoming employees will participate in our Speedway to Success onboarding and orientation program and may be required to travel to an onboarding location other than their designated worksite for the first day. Remote employees may be required to attend in-person orientation and collect their assigned equipment on their first day. Further information will be provided closer to the hire date.
  
  Race Communications is an equal opportunity employer who welcomes applications from individuals (with or without reasonable accommodation), with the skills, experience, and dedication to excel in their roles without regard to race, religion, color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sex stereotype, gender identity/gender expression and sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, reproductive health decision-making, military or veteran status or any other basis protected by federal, state, or local law, ordinance, or regulation.
  
  To arrange reasonable accommodation(s) for qualified individuals with disabilities, please contact Recruiting (recruiting at race dot com) to initiate the interactive process.
  
  Updated: 07/2025

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